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Fred Anderson Kia

Raleigh, NC

4.4
723 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible. Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 723 reviews

January 07, 2023

My husband and I just purchased a 2023 Kia Sorento from Fred Anderson Kia. We had a wonderful car buying experience and I would highly recommend them. Jermaine was very patient and answered many questions More

by kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine White, Art and DC
Jan 09, 2023 -

Fred Anderson Kia responded

Hi Kathy, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! Thanks again for the recommendation, and have an amazing day!

January 02, 2023

Mr. White was helpful and personable and I would say that this was my most enjoyable experience buying a car to date. More

by dubl_a79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine White, Art Sider
Jan 04, 2023 -

Fred Anderson Kia responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

January 02, 2023

While the salespeople on the floor may be genuine, the sales managers will try to cheat you out of your money by lying directly to your face. When your reply with facts easily researched on KBB.COM (the More

by nlang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Fred Anderson Kia responded

nlang - thank you for your feedback. We are sorry to hear that your experience was not a more positive one. If you are willing to work towards a resolution, please reach out to our General Manager, Dominic Scruggs, directly at (919) 571-5122.

December 30, 2022

I had a very good car buying experience at Fred Anderson Kia… Jermaine and Dominic is the best!! More

by lqmccorkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine White
Jan 01, 2023 -

Fred Anderson Kia responded

Hi, we here at Fred Anderson Kia of Raleigh are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 28, 2022

Friendly but False; credit score 700 Was checked 4 times causing score to spiral down, after requesting credit be done only once. Car bought but gages on dash malfunctioning and it has been well over a mon More

by nealc4253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Orrechiga
Feb 24, 2023 -

Fred Anderson Kia responded

Here at Fred Anderson Kia of Raleigh we strive for 100% satisfaction, and we regret to find out that this was not the case. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please reach out to General Manager, Dominic Scruggs, directly at (919) 571-5122 and we will do our best to resolve the situation. Thank you.

December 27, 2022

Excellent experience and customer service from start to finish. Sales staff was very attentive. Positive experience. More

by wsreeves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garrett
Dec 28, 2022 -

Fred Anderson Kia responded

Hi Wsreeves, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! Until the next time we meet, take care!

December 22, 2022

Eric was very helpful and wanted me to be pleased. Nice young man and very knowledgeable. More

by sfbrooks03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garrett
Dec 24, 2022 -

Fred Anderson Kia responded

Hi, we're so happy the team here at Fred Anderson Kia of Raleigh was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2022

My wife and I found a used 2021 x6 M with 14k miles and test drove it one night. Bought the car for her and about 10 days later my wife noticed a loud ticking sound in the front end when it was turned sha More

by paulholmes234
Recommend Dealer
No
Employees Worked With
Joe Davis, Ty
Dec 23, 2022 -

Fred Anderson Kia responded

Paulholmes234, we regret to hear that you had a negative experience at Fred Anderson Kia of Raleigh, but would appreciate the chance to turn your experience around. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, Dominic Scruggs, directly at (919) 571-5122 so we can work towards a resolution.

Dec 28, 2022 -

paulholmes234 responded

I called the general manager Dominic Scruggs on 12/26 as suggested, left a message with my number for him to call me back. At this time I haven't yet received a callback. I am open to KIA doing the right thing and resolving this matter but the amount of my time and effort is adding up and past the point of reasonable.

December 03, 2022

I guess today was an off day, for JOHN HERNANDEZ assistant service manager ??????. Attempted to explain to the assistant John, but it was his way or you can reschedule your appointment, other cust More

by ruth276004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN HERNANDEZ
Dec 06, 2022 -

Fred Anderson Kia responded

ruth276004, thank you for bringing this to our attention. We would like to get a few more details about your experience. At your convenience, please contact our Service Manager Ben Sampson at 919-571-5119.

November 30, 2022

Friendly, efficient, and professional. All my needs were met.I did not expect a car wash and cleaning also. Awesome I was glad I was informed of the recall More

by as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foster
Dec 02, 2022 -

Fred Anderson Kia responded

Hi, we appreciate your positive review about your recent experience with Fred Anderson Kia of Raleigh! If you have any further questions, please don't hesitate to reach out!

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