Fred Anderson Kia

I have been to Fred Anderson Kia for service and to purchase a car, and their customer service is consistently exceptional. Folks are warm and friendly, and they create a low pressure vibe. purchase a car, and their customer service is consistently exceptional. Folks are warm and friendly, and they create a low pressure vibe. More

CJ our sales person was very personable and knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible s knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible service. Will definitely continue to support this dealership! More

Salesperson: Tay Sales Manager: James Broyhill / John (unsure of last name) Rating: 2 Stars I traveled from Maryland to buy a 2025 Telluride SX after finalizing an out-the-door price with James Broyh (unsure of last name) Rating: 2 Stars I traveled from Maryland to buy a 2025 Telluride SX after finalizing an out-the-door price with James Broyhill. He was excellent remotely—very responsive and even offered airport pickup and to expedite the process. However, once I arrived, the total price increased by $341 in unexplained fees. The manager on duty, John, was dismissive and sarcastic, saying I should call the governor if I didn’t like Maryland’s fees. It was upsetting and unprofessional. I emailed Mr. Broyhill afterward, hoping for follow-up or acknowledgment, and never received a reply. On the bright side, Tay (the salesperson) was amazing—kind, patient, and professional. He stayed past closing and helped me finish the deal despite how emotional the situation had become. Tay deserves five stars. The rest of the experience, unfortunately, does not. I expected better transparency and service from a dealer with such good initial communication. More

My wife and I recently purchased our first car together in 10 years from CJ at Fred Anderson Kia of Raleigh. We were initially dreading the car buying experience, but it couldn't have been smoother! After in 10 years from CJ at Fred Anderson Kia of Raleigh. We were initially dreading the car buying experience, but it couldn't have been smoother! After test driving a 2025 Telluride at another Kia dealership and being dissatisfied with their customer service and unwillingness to negotiate, we reached out to CJ via DealerRater. He promptly responded to our inquiry about the specific Telluride model we wanted. Through a few email exchanges, we found the exact car at an amazing price. Later that week, we visited for a quick test drive and were highly impressed with CJ's and Fred Anderson's exceptional customer service. Their friendly yet non-pushy attitude made us feel comfortable throughout the entire car buying process, which took just a couple of hours. CJ went above and beyond to explain every detail, ensuring we were completely satisfied. Even after our purchase, they followed up several times to address any questions or concerns. We highly recommend working with Fred Anderson Kia and especially CJ for an outstanding car buying experience. More

Reggie Acosta gave us an EXCELLENT service! The process was quick and smooth, everyone involved was great! Hoping to enjoy my new car for years to come. The only thing I would mentioned that I The process was quick and smooth, everyone involved was great! Hoping to enjoy my new car for years to come. The only thing I would mentioned that I was not satisfied was the lack of detailed attention from the person who cleaned the car, when I opened the doors and trunk there was water from the car washing. Reggie cleaned it but it shouldn’t have been part of his job. Everything else was excellent and I expect the same great service when I go back for maintenance. More

Was a great experience and Ericson Loveless our salesperson was fantastic! We had already been to two other dealerships that same day but Fred Anderson had what we wanted and the best deal. salesperson was fantastic! We had already been to two other dealerships that same day but Fred Anderson had what we wanted and the best deal. More

I recently had the pleasure of purchasing a vehicle from Fred Anderson’s Kia of Raleigh, and it was one of the best car-buying experiences I’ve ever had. From the moment I arrived, the staff was welcoming, Fred Anderson’s Kia of Raleigh, and it was one of the best car-buying experiences I’ve ever had. From the moment I arrived, the staff was welcoming, making me feel like a valued customer rather than just another sale. The process was smooth, efficient, and completely stress-free. A special thank you to Chad Ericson, who went above and beyond to help me find the perfect vehicle. He was knowledgeable, patient, and attentive, answering all my questions and making sure I felt confident in my choice. There was never any pressure—just a genuine desire to help me find the right car. The Finance Manager was also fantastic, making what can sometimes be a stressful part of the process incredibly easy. They were transparent, clearly explaining my options and working with me to secure the best possible financing. I appreciated their honesty and professionalism. What really stood out about Fred Anderson’s Kia of Raleigh was the friendly and knowledgeable team. Everyone I interacted with was committed to providing excellent service. I never felt rushed or pressured, and the entire experience was truly enjoyable. The vehicle I purchased exceeded my expectations, and I could tell the dealership takes great pride in the quality of their inventory. Chad and the team ensured everything was perfect before I drove off the lot, leaving me completely satisfied with my decision. I highly recommend Fred Anderson’s Kia of Raleigh to anyone looking for a stress-free and enjoyable car-buying experience. A huge thank you to Chad Ericson, the Finance Manager, and the entire team for making this such a positive experience. I will definitely return in the future and recommend this dealership to friends and family! More