Fred Anderson Kia

Great experience, I was able to get exactly what I wanted, thank you Tony. 10/10 recommend wanted, thank you Tony. 10/10 recommend More

very organized service shop, trained staff, customer friendly with prompt updates. provide amenities for waiting customers and shuttle services for those that want to get back to the office to work. friendly with prompt updates. provide amenities for waiting customers and shuttle services for those that want to get back to the office to work. More

My dealership contact Joseph was very helpful and professional. The video showing the work done on the car was excellent. Great customer service! professional. The video showing the work done on the car was excellent. Great customer service! More

Very accommodating staff and hospitable too treats customers with quality and satisfaction products and services highly recommended customers with quality and satisfaction products and services highly recommended More

Fred Anderson KIA always does a good job servicing my Niro PHEV to include a video of what had been checked. The folks there are always pleasant and proficient. Niro PHEV to include a video of what had been checked. The folks there are always pleasant and proficient. More

Joseph was professional and worked hard to ensure I remained a long-term, satisfied Fred Anderson customer. I needed an engine replacement that was in a gray area on whether or not it was covered by ex remained a long-term, satisfied Fred Anderson customer. I needed an engine replacement that was in a gray area on whether or not it was covered by extended warranty. The high quality repair work was completed faster than quoted and at a discounted price which will keep me returning to Fred Anderson. More

Came in with a warranty extension claim (2017 Sorento)—with a no cost diagnosis and repair (oil pressure switch), and they did everything they could to charge me for something. Not costumer forwa Sorento)—with a no cost diagnosis and repair (oil pressure switch), and they did everything they could to charge me for something. Not costumer forward at all. I own two Sorentos, and have been a loyal Kia customer and a brand advocate for years, and this dealership stained my perception of the brand, what I would say, indefinitely. It’ll take years to gain trust in the Kia brand and this dealership specifically. Manager TJ did make everything right but after an incredibly stressful two hours fighting for myself to get out of there with a no-cost repair. First assistant services manager with a “900+” satisfaction score was incredibly rude and combative. More

Very bad. Too long waiting time for very simple task. Technician said 1.5 hour time to fix, it took over .e hours Too long waiting time for very simple task. Technician said 1.5 hour time to fix, it took over .e hours More

Great experience! Always upfront with all the news. Turned out better than expected, but I seriously appreciate the right expectations set. Much better to under promis Always upfront with all the news. Turned out better than expected, but I seriously appreciate the right expectations set. Much better to under promise and over deliver! More

The service was fast. I was in and out for an oil change in less than 1.5 hours. My service advisor was informative and gave me good insight into what my car needed. I lov I was in and out for an oil change in less than 1.5 hours. My service advisor was informative and gave me good insight into what my car needed. I love the complimentary car wash and vacuum. More