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Fred Anderson Honda - Service Center

Greenville, SC

4.6
217 Reviews

217 Reviews of Fred Anderson Honda - Service Center

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August 13, 2024

Love my 2019 Honda Civic and the staff at Fred Anderson Honda has always been courteous and very helpful to me. The dealership is also very good about followup information. Thanks much More

by langston5234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Shepard
Aug 17, 2024 -

Fred Anderson Honda responded

Hi there! Thank you for your lovely review! We’re excited to hear that you had a fantastic experience with us. Our team is always here to assist, so please don’t hesitate to reach out if needed. Have a great day!

August 11, 2024

It is so easy to make appointments on line. The advisors are very friendly and knowledgeable. The waiting area is clean and the free coffee is awesome. The new procedure of showing the inspecti More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 17, 2024 -

Fred Anderson Honda responded

Hi JoJo, thank you for your wonderful feedback! We’re thrilled to hear that you find our online appointment system convenient and that our advisors have been friendly and knowledgeable. We appreciate your kind words and will continue to work hard to provide excellent service. If you need anything else or have further questions, don’t hesitate to reach out. Have a fantastic day!

August 08, 2024

The service was excellent! Mr. Lance took great care of us and a Very great services. More

by Wlmccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 17, 2024 -

Fred Anderson Honda responded

Hi there! Thank you for your feedback! We’re delighted to hear that you had an excellent experience and that our team great service. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Have a fantastic day!

August 07, 2024

Came on early morning without an appointment, talked to Cory and he got me right in with no trouble. They diagnosed my issue and fixed it right away. 10/10 service! More

by ChristianYale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Anders, Cory Pritchett
Aug 17, 2024 -

Fred Anderson Honda responded

Hi Christian, thank you for the fantastic feedback! It’s great to know that your issue was diagnosed and resolved quickly. We appreciate your 10/10 rating and look forward to providing you with excellent service in the future. Have a wonderful day!

August 05, 2024

Excellent fast service, video aid is a great addition to the maintenance process. Good job More

by Gcoplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Fred Anderson Honda responded

Hi there! Thank you for leaving us your feedback, we're so glad you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2024

Nice people. Appreciate the free oil changes after purchaser. We’re not pushy about add on items like cabin filter. More

by Jgroth5176
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamid Jahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Fred Anderson Honda responded

Hi there, thank you so much for taking the time to review your experience with us at Fred Anderson Honda! We strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 01, 2024

Service was excellent, even though ewnovations were on-going. Brian helped with getting down what needed looking at and promptly finished the paperwork telling us what was done. We are very happy wit More

by bjmott43.bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in the Service Dept
Aug 09, 2024 -

Fred Anderson Honda responded

Hi there! We here at Fred Anderson Honda are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. We hope you have a wonderful day, and we look forward to serving you again. Take care!

July 30, 2024

Had urgent car alarm needing attention - service dept took in auto as walk in - got on schedule that day - got shuttle ride home and returned via shuttle 5 hours later and major repair was done! More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shepard
Jul 31, 2024 -

Fred Anderson Honda responded

Hi there! Thank you so much for sharing your positive experience at Fred Anderson Honda. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.

July 25, 2024

Sales support very good, as is sales manager. Also, not as pushy as other dealerships with extras at time of purchase. Time will tell whether extra service features will pay off. More

by cddux007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric-Service
Jul 27, 2024 -

Fred Anderson Honda responded

Hi there! We appreciate your positive review about your recent experience with Fred Anderson Honda! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

July 22, 2024

2:30 appt didn’t leave till 4:15 wasted time they fault a mess More

by Red
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was getting a oil change
Jul 31, 2024 -

Fred Anderson Honda responded

Hi there, we sincerely apologize for the inconvenience you've experienced. Ensuring our customers receive the highest level of service and support is a priority for us, and we regret that we didn't meet this standard in your situation. Please reach out to our Service Manager, Cory Pritchett, at CPritchett@anderson-auto.net, so we can address your concerns promptly.

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