Fred Anderson Honda - Service Center

You did not find the problem. Alexander said he smelled the odor but the mechanic says he can't smell it. Really? More like he did not want to smell it. Alexander said he smelled the odor but the mechanic says he can't smell it. Really? More like he did not want to smell it. More

Had wheel alignment done with other work. Only 1 wheel required some adjustment but I was charged fir all 4 wheels to be aligned. Nice way to rip off the consumer. Also, what happened to anyt Only 1 wheel required some adjustment but I was charged fir all 4 wheels to be aligned. Nice way to rip off the consumer. Also, what happened to anything being in the yellow line. Everything went straight to red if it wasn’t green. More

Horrible dealership and bad service department management. Pure hustlers and will lie about ur maintenance . It’s always repeated bad service or it’s just always something ! Worst dealership ever! management. Pure hustlers and will lie about ur maintenance . It’s always repeated bad service or it’s just always something ! Worst dealership ever! More

excelent sevice. siempre que voy, hacen un excelente trabajo,tienen la mejor calidad de servicio en este area de Greenville, sigan adelante asi, con esa calidad de per siempre que voy, hacen un excelente trabajo,tienen la mejor calidad de servicio en este area de Greenville, sigan adelante asi, con esa calidad de personas que son, gracias. More

Oil change Went to get my oil changed today (Dec 16th) and did not make an appointment. Shame on me. I got there at 11 am and was told by the gentleman that met Went to get my oil changed today (Dec 16th) and did not make an appointment. Shame on me. I got there at 11 am and was told by the gentleman that met me it would be after lunch before they could get to me and took me to the lady that does their scheduling. She said the earliest appointment she had was Dec 27th. REALLY.!! 11 days. I am a firm believer have your car serviced where you purchase it but no more. If they are that busy they won't even miss our business but I felt this was very poor customer service. When I purchased the vehicle in February the service was grest. More

Total disaster Picked up a used Toyota Rav4 last week. Dealership side of the house was great. Very accommodating and fair. No issues with Frank, Chris or Richard. N Picked up a used Toyota Rav4 last week. Dealership side of the house was great. Very accommodating and fair. No issues with Frank, Chris or Richard. Now, on to the Service department...... After barely riding 15 Miles in the Rav, battery light illuminates and I turn around to return to service department of dealership to have this fixed before delivering it to our daughter in Columbia. Randy greets me and has a tech quickly assess the battery. It's low. An hour later (after he tells me it's not covered in the extra warranty I just purchased in spite of the contract to buy said car being 24 hrs old) he claims to have replaced the battery and off I go....again 10 Miles into journey the light comes on again. Again I go back. He decides a "master mechanic" will drive it because they can't get it to come on in the shop. He never did or the light would have come on. I have now cancelled the delivery in Cola and am forced to pay for another day of rental car for daughter. After 4 hrs. Randy tells me they just can't find anything so I can take it and drive it and just note it when I take it in for servicing at the Toyota dealership service dept. in Charleston. My daughter has driven all the way up to Greenville now and I hesitantly hand her the keys. Within 12 Miles the lights come on and she videos it for proof. Fast forward 2.5 hours later, the car seizes up, sterling locks and all lights come on, engine quits, she is broken down on the side of I -26 in the dark. I am frantic. Tow ensues to Charleston Toyota dealership and the next day it is determined by the Totota service tech the battery has NOT been changed and the Alternator is bad as well as the struts! Not to mention I was sold a warranty that is not applicable to my car based on its # of Miles....I am disgusted beyond words with the disservice I received at Breakaway Hondas service department and Randy and his "master mechanic".... There is not 500 point inspection people, look closely and demand quality service, not lies. The dealership side of the house made it right, refunded the difference of a new warranty and repaid us for the battery and deductible. They can never repay the lack of trust I have in their service department, BUYER BEWARE More