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Fred Anderson Honda - Service Center

Greenville, SC

4.6
217 Reviews

217 Reviews of Fred Anderson Honda - Service Center

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September 08, 2024

The service for really helped me out with my pricing. I had to get a transmission Fuel flush, and it was going to be crazy expensive. If you really help me out with some coupons to help me save some mone More

by S.J.Emory15
Recommend Dealer
Yes
Employees Worked With
Sales
Sep 13, 2024 -

Fred Anderson Honda responded

Hi there, we’re glad to hear that our team was able to assist you with pricing and help you save money on your transmission fuel flush. We appreciate your feedback and look forward to seeing you again in the future. Thanks and have a great day!

September 04, 2024

Great Service oriented dealership! They have serviced my 2020 Honda CRV since I purchased it there. The car currently has 57,000 + miles on it and the only unexpected repair required More

by jodohefner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Rep. no longer employed there.
Sep 08, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your kind review! It’s wonderful to hear that our team at Fred Anderson Honda made your visit enjoyable. Should you need any further help or have any questions, please feel free to get in touch. We look forward to serving you again!

September 04, 2024

My experience with Eric in the service department was excellent personable and professional. Amazing detailed More

by luldrick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Theo
Sep 08, 2024 -

Fred Anderson Honda responded

Hi there, we truly appreciate your feedback and are delighted to know that you had a positive visit with us at Fred Anderson Honda. Thank you for taking the time to share your experience. We look forward to serving you again!

August 31, 2024

We took our car in at 10:15am. We were.told that we'd atleast hear something by 1:30. We didn't and we tried to call at 3pm. No one picked up. So we went back and we were told it w More

by Green
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shepard
Sep 06, 2024 -

Fred Anderson Honda responded

Hi there, we apologize for the inconvenience and lack of clarity in handling your service visit. Your feedback is important, and we’ll be addressing these concerns with our team to improve our processes. If you have any further questions or need assistance, please feel free to contact our Service Manager, Cory Pritchett, at CPritchett@anderson-auto.net directly. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

August 31, 2024

While the remodeling caused frequent confusion for customers, the staff and technicians were always helpful and professional. More

by patrickwdawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro service technician
Sep 08, 2024 -

Fred Anderson Honda responded

Hi there, thank you for the excellent 5-star review! We appreciate you taking the time to rate us at Fred Anderson Honda. If there’s anything more we can assist you with, don’t hesitate to let us know. We hope to see you again soon!

August 27, 2024

All the staff I dealt with were really attentive in all my questions as well as timely and effective in the maintenance on my vehicle. I also like the new video updates they do that show the maintenance be More

by asloan6590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Konopacke
Sep 01, 2024 -

Fred Anderson Honda responded

Thank you for your kind words! We’re pleased to hear that our staff was attentive and effective in addressing your questions and performing maintenance on your vehicle. We're also glad you appreciated the new video updates; we’re excited to offer this added transparency. If you need anything else or have further questions in the future, don’t hesitate to reach out.

August 27, 2024

Outstanding service. Very efficient. Helpful at every step: Shuttle readiness, glass repair, and diagnostics. Kept well informed and very pleasant to work with Matthew La More

by SA1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Large
Sep 01, 2024 -

Fred Anderson Honda responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had such a positive experience with our service. It’s great to know that Matthew was efficient, helpful, and kept you well informed throughout the process. We’re also glad the shuttle service met your expectations. We’ll be sure to pass on your compliments to Matthew and the team. We look forward to assisting you again in the future!

August 27, 2024

Came in for recall work on my Pilot. They got me in quickly and had a car for me and my daughter to explore Greenville while we waited. Brian in the service department checked everything More

by courtneyondrias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Sep 01, 2024 -

Fred Anderson Honda responded

Thank you for your fantastic review! We’re delighted to hear that your recall service for the Pilot went smoothly and that Brian took such great care to ensure everything was addressed thoroughly. It’s wonderful to know that our team made your wait enjoyable by providing a car for you and your daughter to explore Greenville. We truly appreciate your loyalty and are so grateful to serve you. If you need anything else in the future, please don’t hesitate to reach out!

August 27, 2024

Oil change appointment scheduled for 11:45 and dealership said it would take 2 hours max. We came back to pick up the car and they hadn’t even started on it and it was 2:00. An hour later they were finally f More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 31, 2024 -

Fred Anderson Honda responded

Hi Nicole, we sincerely apologize about the delay and the issue you experienced with your vehicle. We clearly fell short of our standards, and we understand how frustrating this must have been. Your feedback is invaluable, and we’ll be investigating these matters to ensure they don’t recur. Please reach out to our Service Manager, Cory Pritchett, at CPritchett@anderson-auto.net so we can resolve your concerns directly. Thank you for bringing this to our attention.

August 22, 2024

Excellent Service Advisor, Timely work, Professional Service all around despite continuous major renovations at the Dealership. More

by martysmithjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Fred Anderson Honda responded

Hi Chuck, thank you so much for leaving us your rating. We're so glad to see you enjoyed your visit. If there's anything else our team here at Fred Anderson Honda can assist you with, please don't hesitate to reach out. We look forward to serving you again. Take care!

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