Fred Anderson Honda - Service Center

Friendly, Fast, and professional with explaining what was done to my vehicle. Thank you again. done to my vehicle. Thank you again. More

Kyle has a professional demeanor. He is kind, polite, and knowledgeable. He takes time to explain the type of services the car needs, the reasons and benefits for doing so. Thank He is kind, polite, and knowledgeable. He takes time to explain the type of services the car needs, the reasons and benefits for doing so. Thanks Kyle for your leadership and stewardship skills. Marta C. More

Everything went great except for the 2 hr. Wait time. We were delighted to learn our certified pre-owned vehicle came with two free oil changes. Wait time. We were delighted to learn our certified pre-owned vehicle came with two free oil changes. More

Service representative is knowledgeable. Excellent service and delivered car as promised.I am grateful for your service. Excellent service and delivered car as promised.I am grateful for your service. More

Lance at Fred Anderson service center was very knowledgeable and easy to work with. He was very punctual with phone calls and offered additional services that were needed without being pushy to ha knowledgeable and easy to work with. He was very punctual with phone calls and offered additional services that were needed without being pushy to have them done that day. Overall great experience. More

Lance does a great job! I have already set an appointment for June with him to buy new tires! I have already set an appointment for June with him to buy new tires! More

Everything was explained, work occurred in a timely manner, staff was very nice and courteous. manner, staff was very nice and courteous. More

Concerns over recommending services and services previously completed. Understanding the change over might take a little while. previously completed. Understanding the change over might take a little while. More

Excellent service by Brian. He really knows how to take care of his customer and in quick, honest and efficient manner. Thanks! He really knows how to take care of his customer and in quick, honest and efficient manner. Thanks! More

Hunter was my account manager. In general, he was professional and helpful. He did not return a voice mail that I left the next day. Corey followed up with a complaint I had reg In general, he was professional and helpful. He did not return a voice mail that I left the next day. Corey followed up with a complaint I had registered. I would prefer he would be in "input" mode rather than "output" when discussing a complaint. I am very disappointed that the skipping on my audio cannot be fixed after 3 visits in 3 years and that Honda engineering has it "under investigation". I m nt confident that anything will be done for the rest of my ownership of the vehicle. I am also disappointed that Honda America has made a business decision to not go as far as replace the radio nor recheck any repair work done earlier. Meanwhile, I am stuck with a defective radio which lessens my driving experience and will affect resale of the vehicle. I expect more from Honda and a new Honda Passport. More