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219 Reviews of Fred Anderson Honda - Service Center
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January 31, 2025
I had a great experience at the Fred Anderson Honda Service center. My service advisor, Keith Lubrano, was incredibly helpful and went out of his way to be of assistance and make me feel comfortable an Service center. My service advisor, Keith Lubrano, was incredibly helpful and went out of his way to be of assistance and make me feel comfortable and confident in my decisions. This was my first time at the service center, and I really didn't know how everything worked. Keith greeted me with a smile and explained the whole process to me which really put my mind at ease. He showed me where I could comfortably wait while they worked on my car and, regularly checked in with me with updates and to make sure I didn't need anything or have anymore questions. I plan to return to the Fred Anderson Service center for my future car needs and would love to work with Keith again. More
by Lydia
Employees Worked With
Keith Lubrano
December 20, 2024
Showed up for my appointment for service, pulled into service check-in bay and nobody checked me in. Finally some came to me and asked if I had been checked in because she wanted to move my car. I sa service check-in bay and nobody checked me in. Finally some came to me and asked if I had been checked in because she wanted to move my car. I said no and left. terrible customer service. More
by mgoose
Employees Worked With
Service Depatment- et.al.
September 23, 2024
I never had ANY issues with my Honda. Took it to Fred Anderson Honda due to a coupon in the mail for an oil change. Came home, and my battery is dead. And now my left headlight is out. Ve Took it to Fred Anderson Honda due to a coupon in the mail for an oil change. Came home, and my battery is dead. And now my left headlight is out. Very suspicious to me. Will not be back. More
by Brandi
Employees Worked With
Malcolm w
September 17, 2024
Today I took my car for maintenance and I shared with Joshua a concern that have been bothering for a while. He took the time to listen and help me find a solution the best way possible with lots of pati Joshua a concern that have been bothering for a while. He took the time to listen and help me find a solution the best way possible with lots of patience. Robbie, thank you so much for providing support to Joshua on helping me. I appreciate both of your help, it really ment a lot to me! More
by Gretchen Ramos
Employees Worked With
September 16, 2024
Everyone was nice. All of my questions were answered. It was very nice and clean even with renovations going on. I look forward to seeing it when it’s done All of my questions were answered. It was very nice and clean even with renovations going on. I look forward to seeing it when it’s done More
by Smokinbear8452
Employees Worked With
Can’t remember name
September 12, 2024
Had my car in for a brake issue. The service tech sent me a text with a link to a video where he showed me exactly what was causing my issue. Zooming in on the location where the tr The service tech sent me a text with a link to a video where he showed me exactly what was causing my issue. Zooming in on the location where the trouble spot was I could see for myself the problem. And, instead of insisting that I replace the almost new brake pads he buffed them to save me some money. I don't normally like dealerships but this one is really different!! Thank you!! More
by freddybill452005
Employees Worked With
I didn't work any of these people - allow for this option and list the service people since that's why I visited the dealership.
September 11, 2024
Very happy with Eric taking care of getting my car serviced in a timely manner. He was very courteous and professional and a pleasure to work with. serviced in a timely manner. He was very courteous and professional and a pleasure to work with. More
by joy.sims
Employees Worked With
Eric in the Service Dept
September 10, 2024
Service was wonderful, the best I could experience: Attendant knew my name and my car service experience via your software set up which expedited the need being met efficiently & in great time. Other a Attendant knew my name and my car service experience via your software set up which expedited the need being met efficiently & in great time. Other attendants gladly checked my damaged exterior mirror situation and it was replaced while I waited. I was very pleased with every detail of this service experience. Thank you. More
by Carolyn
Employees Worked With
Jordon Moody was Excellent
