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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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June 03, 2022

Very attentive by keeping frequent contact on the status of the vehicle. That is what I appreciate the most. More

by Mtwite
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike - Bradshaw collision
June 03, 2022

Service was good, service writer had a little attitude like he was doing me a favor doing my warranty work. More

by David R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
June 02, 2022

Repainted a hood for me excellent job. Looks as good or better than factory. Todd Ulmer was excellent, kept me totally informed as to progress. Kept my car inside out of the elements(poll More

by Bowman.bo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ulmer
June 02, 2022

Great people Keith, Billy all are great and a great dealer I will always go to! More

by jdoyle820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

It did not go well. I needed transmission help with my Suburban (don't we all *eye roll*) and they made the situation more of a headache than I ever expected. Long story More

by leck0506
Price
Recommend Dealer
No
Employees Worked With
Easton Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. I AM SORRY TO HEAR ABOUT THE PARTS DELAY ON THE PART NEEDED FOR THE SUBURBAN. I WOULD LOVE THE CHANCE TO SPEAK WITH YOU MORE ABOUT THIS AND MAKE SURE THAT WE USED ALL OF OUR RESOURCES THAT WE HAVE TO GET THE PART NEEDED. PLEASE FEEL FREE TO CONTACT ME AT 864-404-9809 ZACK MORAN

Jun 02, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MRS. LECKRONE. MY NAME IS ZACK MORAN I REACHED OUT TO YOU THIS MORNING AND LEFT MY OFFICE NUMBER ON YOUR VOICEMAIL. I WOULD LOVE TO SPEAK MORE WITH YOU ABOUT THE CONCERNS YOU HAVE. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

June 01, 2022

I like how they keep me updated twice a week about what is going on with my car More

by billyrogers3ed
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Rocklein
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

We have had multiple issues in the last few years but, the most recent was yesterday. Several weeks ago, we got an estimate to replace the rear wiper arm. Estimate was $102 for part and labor. We paid for More

by AVENP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME TODAY MRS. PITTMAN. I AM SORRY FOR THE CONFUSION DURING THE VISIT AND I ASSURE YOU MOVING FORWARD YOU WILL GET THE LEVEL OF SERVICE YOU ARE USED TO AT OUR DEALERSHIP. WE LOOK FORWARD TO SEEING YOU IN THE FUTURE AND PLEASE LET ME KNOW IF YOU HAVE ANY OTHER SERVICE NEEDS ON THE CAR. I HAVE PUT THE NOTES AS WE DISCUSSED ON YOUR CUSTOMER PROFILE AND LET EASTON KNOW WHAT WAS GOING ON. HAVE A GREAT WEEK AND BE SAFE. ZACK MORAN 864-879-7111 EXT 1301

June 01, 2022

Fast, efficient, courteous and professional. Chris is the best Advisor I've ever worked with. Very pleased. Will be bringing my truck there until I can't drive anymore! More

by R.Edward.Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Great service. Friendly people. My car was fixed in 2 days. But was too expensive I know things are up in price but I have to live to More

by ANNEVAUGHN123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
May 29, 2022

Great customer service as usual Howard Bush is the best he’s always on it to let you know when any changes occur and always really pleasant to deal with More

by paynebryson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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