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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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June 05, 2022

Have used the collision group three times and could not be more pleased. Great people, great work! More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Fowler and staff
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June 05, 2022

The best service with top notch technical knowledge and advice. Trustworthy and transparency about everything regarding my vehicle. More

by Falinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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June 05, 2022

Courteous, explained what was being done to my car. Seemed to try to get my car finished as soon as possible. More

by BARBOLEDA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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June 05, 2022

Terrible service car took two weeks for it to get don’t when I called up there he caught a attitude that I was calling. Plus they over charge you for simple xxxx. More

by JTOUGH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING SIR. THANK YOU FOR TAKING THE TIME AND TALKING TO ME THIS MORNING. I AM CONFIDENT MOVING FORWARD YOU WILL GET THE LEVEL OF SERVICE WE STRIVE FOR. HAVE A GREAT WEEK AND PLEASE LET ME KNOW IF YOU NEED ANYTHING. ZACK MORAN

June 04, 2022

It took me 2 hours because something was wrong with the computer, otherwise the service was very good More

by PIPETOLANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Crowell
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June 04, 2022

Service was good. Very friendly and helpful. Very attentive by keeping frequent contact on the status of the vehicle. More

by Mark M.
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
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June 04, 2022

Friendly, fast, knowledgeable and stayed in touch about every step of the process. Will be using them in the future! More

by Maggie.Caldwell92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2022

Left my new 2022 Silverado for the dealer to check some noises I was hearing. After two days there was no replication so nothing was done. I guess I will go with it until it can be noticeable. More

by 22silverado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs
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June 03, 2022

Service was good. Very friendly and helpful. Recommend maybe communicate through text or email where vehicle is at during whole process. More

by PAUL.WOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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June 03, 2022

Scheduled Oil Change - took 2+ hr to finish. At least provided a pass for free car wash More

by rcstansfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR THE FEED BACK ON YOUR RESENT VISIT AT OUR SERVICE CENTER .WE ARE DISAPPOINTED TO HEAR WE DID NOT PROVIDE YOU WITH THE SERVICE EXPERIENCE YOU HAVE COME ACCUSTOM TO AT OUR SERVICE CENTER .WE STRIVE TO GIVE ALL OUR CUSTOMERS A FIVE STAR EXPERIENCE,I WOULD LIKE TO PROVIDE YOUR NEXT OIL SERVICE AT NO CHARGE .IF YOU WOULD CALL ME AT 404-9809 MY NAME IS ZACK MORAN AND I LOOK FORWARD TO HEARING FROM YOU AND THANK YOU AGAIN FOR YOUR BUSINESS.

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