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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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July 08, 2022

I always get service on the fly! I don’t usually make appointments for simple oil changes. They always are accommodating. But I’m ole school when it comes to purchasing a new truck I More

by ruselton09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
July 08, 2022

The service was great and the customer service was phenomenal! The service department was kind and extremely helpful in meeting my automotive needs. More

by lawanneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ulmer
July 07, 2022

Horrible…. You can never get anyone on the phone. I’ve left messages on multiple voicemails but nobody returns calls. Then I went up there to pick up my car & n More

by Lunamuneco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Duncan
Jul 07, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. I AM SORRY TO HEAR ABOUT THE CONCERNS AT THE RECENT VISIT. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER AND CLEARLY LET YOU DOWN IT APPEARS. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 AND I WOULD LOVE TO SPEAK WITH YOU ABOUT THIS. PLEASE REACH OUT TO ME WHEN YOU HAVE TIME. ZACK MORAN

July 07, 2022

Chris took my truck in and had me rolling down the rad in no time More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

They suck on my warranty work blamed me. Not changing the oil it’s needs a turbo had 25 k More

by One
Recommend Dealer
No
Employees Worked With
Keith Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON MR. SWAIN. I AM SORRY TO HEAR THAT YOU PICKED UP THE SUV WITHOUT MOVING FORWARD WITH FURTHER INSPECTION. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS. BRADSHAW CERTAINLY WANTS TO HELP YOU RESOLVE THE ISSUE AND WHAT WE NEED OR NEEDED AS THE SERVICE CONSULTANT MENTIONED IS A COPY OF ANY OIL CHANGES DONE ON THE SUV. WE DO BELIEVE THAT GM WILL STEP UP IF YOU CAN PROVIDE ANY. WE WOULD LOVE TO HELP FIX THE CONCERN BUT WE DO NEED SOME DOCUMENTATION. PLEASE FEEL FREE TO REACH OUT TO ME. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

July 06, 2022

Everyone was nice! The service was great! 10/10 would recommend to others. Service was so great I will be back when I am looking to buy a new vehicle. More

by Shamekamichelle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
July 04, 2022

They didn't check in cabin air filter and told me they checked it and told me it needed changed.It was just changed recently and did not need changed. More

by van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Jul 05, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I AM SORRY TO HEAR ABOUT THE CONCERNS ON THE RECENT VISIT TO OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER. I WOULD LIKE TO ADDRESS THE CONCERN YOU HAD MORE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Jul 05, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I AM SORRY TO HEAR ABOUT THE CONCERNS ON THE RECENT VISIT TO OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER. I WOULD LIKE TO ADDRESS THE CONCERN YOU HAD MORE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

July 04, 2022

Solved a problem that took some time. I would have never fixed the vehicle in my garage.Thanks More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay in service
July 03, 2022

Great customer service and very friendly staff! They worked with my schedule to get my car looking good as new again!! More

by Kyle bazemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
July 03, 2022

Kind quick and courtious always willing to work around my schedule a do a good job on my vehicle More

by CITYSLICKER420PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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