Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews of Fred Anderson Cadillac - Service Center
I was there on both 8/9 & 16. On the first visit, I was there by 9:30 and got no call or update that day. Ultimately, I got the car back on the 3rd day. On 8/16, I was there for On the first visit, I was there by 9:30 and got no call or update that day. Ultimately, I got the car back on the 3rd day. On 8/16, I was there for a 10:30 appointment. The service was to take 1 hour but took two. When I did get the car back, my service rep was at lunch and I got no first hand information on the work done. Neither experience was what I expected from Bradshaw. More
Very professional business at all customer contact points! Met the appointment timing! Service agent was excellent! Will be there again when my travels get me back … points! Met the appointment timing! Service agent was excellent! Will be there again when my travels get me back … More
Everyone was helpful. I use there service department. Highly recommend them if your looking to buy a car also I use there service department. Highly recommend them if your looking to buy a car also More
Answered the phone and was able to get an appointment in a few days. Another dealership never answered the phone. a few days. Another dealership never answered the phone. More
Took too long to complete my car and I had to call to find out the status instead of receiving a call from the dealership to update me. They ordered the parts without even giving me the estimate and lett find out the status instead of receiving a call from the dealership to update me. They ordered the parts without even giving me the estimate and letting me decide if I even wanted the dealership to work on my car. I had to call to find out what the estimate was and that’s when I was told about the parts. It took a month for my car to get fixed. They finally started to call and give me updates the week my car was finally being worked on. More
Did the work in a timely manner. Explained what needed to be done. Very courteous Good experience Explained what needed to be done. Very courteous Good experience More
Easy to schedule. Team is nice and the services are performed in a timely manner and has been super good. Team is nice and the services are performed in a timely manner and has been super good. More