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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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August 22, 2022

The service dept is outstanding . Very friendly and very knowledgeable. Highly recommended. Will be back for next service More

by LISALITES09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
August 21, 2022

Zack is the best, so glad he. is a part of the Bradshaw Team. Will be back . More

by HAMCOUNTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Excellent service with friendly staff. Always clean and nice places to wait with snacks and drinks. More

by rowesathome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
August 20, 2022

Very professional and great communications on updates all along the process. Todd Ulmer was a pleasure to work with. More

by rdanesi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ulmer
August 20, 2022

Very efficient and well mannered staff. Special thanks to Gary and Becky for their services! I will absolutely use this shop in the future for any other automotive work needed. My car looks More

by J. Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Becky both 5 stars
August 19, 2022

Had my vehicle AC repaired. Nine days later the AC broke again. Had to wait two weeks before they could look at it again. Asked the service advisor about paying multiple deducti More

by ALVINWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mr. Wilson. I would certainly love the chance to speak with you about the concerns that you had at Bradshaw. We strive for five star service with every customer that comes through our doors and if a ball is dropped we do our best to resolve the concern. I am not sure if either number we have on file is correct because I have not heard back from you since the first email you sent on July 15th and also I tried to call the numbers on file this morning. If you read this my direct number is 864-879-7111 ext 1301 and as I said above I would love the chance to speak with you about the concerns. Hope to hear from you soon and have a great day. Zack Moran

August 19, 2022

All work was completed as requested. Service was okay but could have kept me more informed of progress. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Keith Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Ashley was great help in my service. Printed a coupon for me people are friendly. More

by carolfunke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
August 19, 2022

I had 4 different services performed on my Tahoe this day. My service advisor Keith was awesome at taking care of me and my vehicle. The shuttle drivers were friendly, drove safely and got me to work on More

by HANNEMANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers were great.
August 19, 2022

Life time guarantee on the work done as long as you own your vehicle. I gave it 3 stars because I was lead to believe I would be called if the parts weren't in to reschedule. I dropped my truck off for a 3 More

by Dgaunt60
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blain
Aug 19, 2022 -

Dgaunt60 responded

Then I changed it to 4 stars because I know times are tough for everyone

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