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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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September 12, 2022

Fast service. Listened to my concerns about my vehicle. Clean facility friendly staff. We will be back. More

by Karolinenace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
September 12, 2022

Very professional, respectful, and adamant about getting my car fixed. Prompt and trustworthy. Caring and concerning. More

by LSAMPSON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
September 11, 2022

They always do great work on my car and everyone is always so nice and polite!! More

by TRACE_DURHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Mr Terry Kitchen was a pleasure to work with as he stayed on top of my aged vehicle and kept me informed of the progress. He also worked to keep my bill as affordable as possible. Thanks More

by glennboysback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
September 11, 2022

They’re on time. Dealership and waiting area are clean & comfortable. Satisfied with their work More

by maryodaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
September 11, 2022

Howard made sure we completely understood the process and answered any questions we had. You felt like you were talking to an old friend not somebody who is about to work on your car. Highly recommend to any More

by GRAHAM.WHITLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Great work and service everyone is nice and I was informed of my vehicle status More

by rebeloutlaw96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcarthur, Alexandra
Sep 11, 2022 -

rebeloutlaw96 responded

Great work

September 09, 2022

I enjoy the service I will be back for to see you for service they next time More

by Ronaldclyburn1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
September 09, 2022

Very friendly and efficient. Quick to respond when called. Redid a paint job bc they didn't think it looked good enough. High quality!! More

by Mrsshiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry & woman with grey ponytail braid..super nice
September 08, 2022

Shifter Cable replacement was good, except the interior had blackened grease all over the steering wheel, carpet, seats. Large scuffs and scratches on the Console , paint scratched in the door well. They b More

by Traveller
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Sep 08, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. HOPSON. THIS IS ZACK MORAN, I KNOW WE SPOKE ON THE PHONE THIS GO AROUND WHILE THE VETTE WAS BEING REPAIRED. I AM GLAD TO KNOW THAT WE DID GET THE ISSUE RESOLVED AT OUR EXPENSE AS WE DO NOT RUN FROM OUR MISTAKES. THIS BRINGS ME TO THE CONCERNS YOU SAID YOU STILL HAD WHEN PICKING UP THE CAR AGAIN. WE ASKED TO HAVE THE CAR CLEANED AND WIPED DOWN FOR YOU DUE TO THE CONCERNS YOU HAD THE PREVIOUS VISIT AND IF THIS DID NOT HAPPEN WE ARE MORE THAN WILLING TO HAVE THE ENTIRE CAR CLEANED FOR YOU. I APOLOGIZE YOU HAD THESE CONCERNS AND WOULD CERTAINLY LIKE TO ADDRESS THEM. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Sep 08, 2022 -

Traveller responded

Never again.

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