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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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September 30, 2022

The service department served me well. The agent (Howard) was most helpful and very much appreciated. Everything was done in a timely manner. More

by Mhop156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

Customer service was terrible. They had my vehicle for 2 weeks to do a one day job because the warranty person didn’t bother to follow up with the warranty company. If I didn’t per More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Bailey
Sep 30, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I WOULD LIKE TO FIND OUT SOME MORE INFORMATION ON THIS AND SEE WHAT WENT WRONG. PLEASE CONTACT ME AT A TIME THAT IS GOOD WITH YOU SO I CAN LOOK MORE INTO THIS. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

September 28, 2022

Got oil changed and tires rotated. Was able to drop car off early and come back to pick it up. More

by COCHRANJKE
Recommend Dealer
Yes
Employees Worked With
Ashley
September 28, 2022

Excellent service and communication as to the conditions work. Ring accomplished on our vehicle. Highly recommend them More

by eaglescout1983
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blaine McDaniel
September 28, 2022

Clay Suggs was awesome! There was an issue with the service guys forgetting about my Silverado after I had an appt. Clayton took care of everything and explained what happen More

by Quay Massey-Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
September 28, 2022

Excellent customer service, customer-oriented, great attention to detail and aims to please their customers More

by B.Rutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Great customer service and friendly employees. Always answer my questions about my vehicle. Keep me posted on next service maintenance. More

by TSANDUSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

I paid my money for services that were not completed or fixed the first time, and I do not have the time or money to be getting the run around and making multiple appointments to correct issues that should More

by Mr. M.R. Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. DIXON. I AM CERTAINLY SORRY TO HEAR ABOUT THE CONCERNS YOU HAD AT THE VISIT. I WOULD LIKE TO SPEAK WITH YOU WHEN YOU HAVE A CHANCE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. ZACK MORAN

Sep 27, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH ME TODAY. I LOOK FORWARD TO SPEAKING AGAIN ONCE YOU GET BACK IN TOWN ON THE 4TH. HAVE SAFE TRAVELS AND AGAIN MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

September 26, 2022

Excellent customer service. Becky the estimator was amazing and very helpful getting our car repaired and on time! More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
September 26, 2022

I will be returning for future visits in the future for anything that is needed. More

by Devon May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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