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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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October 31, 2022

They have always been very accommodating and I really appreciate it. Thank you very much More

by ROSEBUDMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Great service in parts & service departments. They were very helpful with my accessories for my new car & using my GM rewards! More

by ashbean84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Godfrey, Clayton Suggs
October 31, 2022

Bradshaw fixed my broken wheel and tire and did an excellent job. My only concern was the time it took work with my insurance agent and getting the correct parts, thanks. More

by leeguncho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Your service rep Howard Bush is always smiling and extremely helpful when ever I come in for service. Service department has work undone or not checked to see if repairs were correct. Once cost me t More

by MOMRUNS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I have done business with Bradshaw many times over the past few years. They have always taken very good care of whatever problem I was having with my vehicle in the least amount of time as possible. These More

by Mrichmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I have only interfaced with the collision center and I was not very satisfied. The service writer under estimated the job by over $6k. He never estimated a completion date untill 6 weeks after my appointm More

by ghaddox3194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Lapoint
Oct 31, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SORRY TO HEAR ABOUT THE CONCERNS ON THE RECENT VISIT. I WOULD LOVE THE CHANCE TO SPEAK MORE WITH YOU ABOUT THIS AND GET THE CORRECTIONS MADE IF YOU ARE STILL HAVING CONCERNS. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. I HOPE TO HEAR FROM YOU SOON. YOU ARE WELCOME TO RESPOND BACK PRIVATELY WITH YOUR NUMBER AND I CAN CALL YOU. ZACK MORAN

Oct 31, 2022 -

ghaddox3194 responded

I have contacted Darrell by phone just now and he has placed the parts on order. We spoke about the vibration/noise and agreed that he would wait until tomorrow to get back to me about getting the truck in to find out what the problem is and to install the two items that were ordered. I will wait for his call and go from there. I will check back with you.

October 30, 2022

Bradshaw Automotive Group team is awesome. They take customer service to a higher level. They put their customers needs first. They make sure everything is in top shape. More

by CARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
October 30, 2022

Ashley was great to work with and went the extra mile to help get my car ready before I planned to go out of town. More

by swilliams44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
October 30, 2022

Great people and very helpful. A quality organization that cares about their customers. Thank you More

by Patrickdobbins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

They are great to work with for repairs. Process is easy, great communication. When I went to pick up, they had missed a spot for repair, but they prioritized so I was able to pick up the fo More

by vp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
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