Fred Anderson Cadillac - Service Center

The customer service was great they greeted me with strong professionalism. I'm looking forward to going back very soon to commit to my recommended services. strong professionalism. I'm looking forward to going back very soon to commit to my recommended services. More

The service department is organized for efficiency. The service representatives are stationed in advantageous locations to make customer and vehicle reception easy, fluid, and quick. The service area w The service representatives are stationed in advantageous locations to make customer and vehicle reception easy, fluid, and quick. The service area was clean and well-organized. The vehicle retrieval experience was smooth, from invoice payment to delivery. I found customer service lacking in the area of follow-up on voicemail messages. In particular, I left Mr. Howard Bush a voicemail requesting a callback - the callback never happened. Why have a message system if you're not going to respond to messages left? More

Close by . Terry was a good rep . Not really pleased with everything over all tho Terry was a good rep . Not really pleased with everything over all tho More

All work I needed was completed as requested. Great Customer Service Representative. Very easy to schedule work. Great Customer Service Representative. Very easy to schedule work. More

Excellent service. On time and finished quickly. Mr Kitchens delivered as promised and was very professional. On time and finished quickly. Mr Kitchens delivered as promised and was very professional. More

Very good service and gave details telling what was done and finished it good timing. and finished it good timing. More

Awesome people and great service! Everyone went above and beyond! Definitely will be back again! Everyone went above and beyond! Definitely will be back again! More

Staff did a great job making sure everything was aken care of. I will go back care of. I will go back More

Terry Kitchens and Zack Moran made sure my issue was resolved, and made sure I was satisfied resolved, and made sure I was satisfied More