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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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November 13, 2022

Have had car repaired here twice. Excellent workmanship and service. Thank you. Professional and excellent communication. More

by kathy
Recommend Dealer
Yes
Employees Worked With
Todd
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November 12, 2022

Very professional and always going above and beyond to make sure I’m being taken care of . More

by ecadavid256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2022 -

ecadavid256 responded

.

November 12, 2022

Very poor communication. Deceiving and ambiguous. Condescending with absolutely no sense of urgency or consideration. I will never use their services again. More

by Keithb2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blain
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Nov 15, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR RESPONDING BACK. I UNDERSTAND YOUR FRUSTRATION. I STILL WOULD LIKE TO SPEAK WITH YOU WHEN YOU HAVE A MOMENT. HAVE A GOOD DAY, AND HOPE TO HEAR FROM YOU SOON. NICK FRANK

November 12, 2022

Goes above and beyond expectations for customer service. I am a raving fan of service and the body shop.. More

by Jeffrey Hinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in the body shop
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November 12, 2022

Very professional & knowledgeable & just a great team to deal with. Thanks to Chris & Zack & service team & Larry Frank. They made it an awesome experience. More

by C Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service team, Larry Frank
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November 12, 2022

Took care of me. Did everything they said they would do in a timely manner. Set up my next appointments and contacted me to remind me as well. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2022

Extremely thorough and customer friendly and did not keep me the customer haggling. I felt the deal was done in the correct amount of time; extremely happy with this. The customer reps through the web was ve More

by clontzallan
Recommend Dealer
Yes
Employees Worked With
Ed Donald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scarborough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2022

After oil change my engine light came after about 30 minutes called consultant no answer , left a message no return call. I brought car back in . He immediately said oil change had nothing to do with oi More

by SHARELLMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam McCracken
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Nov 11, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon. I am sorry to hear you are having issues with the car. I can not pull your contact info from your user name on here. My direct number is 864-879-7111 ext 1301, if you would like to discuss this concern. I would like the chance to have one of our techs see what is going on, and if it is anything related to the oil change we would take care of it. Hope to hear from you soon. Zack Moran

Nov 11, 2022 -

SHARELLMURRAY responded

Good afternoon Zach, Thanks for your quick response. I took my car to another dealership and the code came up the same a misfire. They cleared it out and stated that if he comes back on, we could dig deeper. I have two vehicles that I bring to Bradshaw for Service this is the first time that I have had any issues that was not solved to my satisfaction. I also have purchased two vehicles from Bradshaw. I felt like Adam did not give the issue the attention that was needed before he offered me the option to leave my car and pay diagnostic fee.

November 11, 2022

This dealership is awesome, helpful, friendly and reliable. They treat their customers like family too. More

by Trinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell, Brandon Lee
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November 10, 2022

Outstanding. Time spent was exactly what was promised. Will return felt like my business was appreciated More

by Don Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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