Fred Anderson Cadillac - Service Center

I was told when I dropped car off on a Monday that I would get an update every Tuesday and Thursday and it would be done by the end of the weekend. Never updated me on those days. Would call on a Friday would get an update every Tuesday and Thursday and it would be done by the end of the weekend. Never updated me on those days. Would call on a Friday to ask what update is because my rental only lasted til that Friday. Becky told me she was waiting on insurance. So I get a rental another week and ask update again next Friday. Becky says same thing - waiting on insurance. It took them 3 weeks just to tell me they can’t fix my car because it cost 3 times the amount insurance said it would be. When i picked car up, car looked worse than it did when i dropped it off. On top of all of this, Becky was very rude and unprofessional every time I called. She didn’t even say anything to me when I came to get my car back! I told the man that gave me my car back that I was very upset with the whole experience and I wanted to talk to someone about it. He didn’t care what I had to say and he walked away. I will never do business with Fred Anderson again. More

Ok Just took to long and while I was eating looked at new trucks and had my feelings hurt. trucks and had my feelings hurt. More

I have always been satisfied with Bradshaw. I was extremely impressed and pleased with the service I received with Anderson. Thanks 😊. I was extremely impressed and pleased with the service I received with Anderson. Thanks 😊. More

Oil change and tires rotated, $170+/- ridiculous! ! See ya!! Done!!!! Will not be back again!! That enough words???? ! See ya!! Done!!!! Will not be back again!! That enough words???? More

I received professional feedback I received professional feedback. Great advice. Prompt service. Reception was kind and courteous feedback. Great advice. Prompt service. Reception was kind and courteous More