Back

Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

Sort by
December 13, 2022

Terry was a big help And he took good care of us. Great service advisor. More

by aarms9494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Howard Bush is an excellent maintenance service representative. Knowledgeable and courteous. He is also avery good diagnostic tech. More

by highnotehank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

I made an appointment. They had to keep my vehicle overnight. I told them I would be in the next afternoon to pick it up. It was ready, but I did not get the paperwork show More

by rogerpritcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

rogerpritcher responded

OK

December 11, 2022

They have always taken good care of me and my vehicle. Their service department alway treats me well and are very polite and courtious. More

by FITCHKIDS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

I love this dealershi! ! Good please to come and drop your car off, the staff is very friendly. Highly recommend Bradshaw!!! More

by CASSANDRAWOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

To date everyone in the service department have treated me wonderfully and service was excellent More

by bebek29687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
December 11, 2022

I would suggest getting people that are more kind and better at customer service. Ya know... people people 🙄 More

by ciaraf1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SORRY TO HEAR ABOUT THE RECENT CONCERNS YOU HAD AT OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER, AND WE CLEARLY LET YOU DOWN. I WOULD LOVE THE CHANCE TO SPEAK MORE ABOUT THIS WITH YOU WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1101 JEFF PLUNKETT

December 10, 2022

My service advisor Keith Payne was really helpful and nice. I will definitely be working with him again. More

by HEATHERBAILEY1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Professional work every time. Was able to complete a large job in 1 day. Treat everyone like family. More

by atigerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Took 6 weeks to complete what should have been a 4 day repair with little to no communication. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON CHRIS. THANK YOU FOR THE FEEDBACK. I WOULD LOVE TO SPEAK WITH YOU MORE ABOUT THIS AND SEE WHY A FOUR DAY JOB TOOK SIX WEEKS. IF YOU HAVE TIME PLEASE GIVE ME A CALL AT 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

...
37
...