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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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December 16, 2022

I am editing my previous review. My initial experience had several communication issues. While I was happy with the quality of work upon completion, I didn’t feel like a valued custo More

by brr2633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Mike
Dec 17, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING SIR. I AM SORRY TO HEAR ABOUT THE CONCERNS YOU HAD AT YOUR RECENT VISIT TO OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT WE SEE AND WE CLEARLY LET YOU DOWN. I WOULD LOVE THE CHANCE TO SPEAK MORE WITH YOU ABOUT THIS WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-477-9227, I WILL BE IN THE OFFICE ALL NEXT WEEK. HOPE TO HEAR FROM YOU SOON. NICK FRANK

December 16, 2022

Staff is always willing and able to serve. Answer any questions and inquire of needs More

by MICJSULLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Everyone was very friendly and worked with me on times for service. They also called to give me updates which was great. More

by rgngrr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
December 16, 2022

Came in for service on my Tahoe. I could not have been more pleased. Everyone was so professional and efficient.They really treat you like royalty. More

by kevin94104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Crowell, Clayton Suggs, Brandon Lee
December 15, 2022

Everyone has always been very helpful and concerned with what our needs are. Very professional and courteous. More

by fedord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

They did the work well and were kind and courteous in their dealings The work took longer than planned due to ordering of parts beyond their control More

by MSANNAK4TEACHER
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Another David
December 15, 2022

This was our very first visit to Bradshaw service department. Our service advisor made our first visit enjoyable. We found all the different folks we came in contact with were extremely knowledgeable More

by JohnComer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Wonderful customer service! I drive from Athens, GA just to come to Bradshaw. It is worth the trip and I look forward tonthe many friendly faces that greet me upon my arrival! More

by amycw98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Karvelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frenchie Lyles
December 14, 2022

Everyone is always friendly and Keith was great. He reminded me to get a recall scheduled and looked at. There were drinks available for customers, but nothing ever in the snack area. I would cha More

by CGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Customer service is excellent at Bradshaw. Service was fast and Keith was very very personable. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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