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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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December 21, 2022

Love your state of art building and every single person I have met in my trips to Bradshaw Chevrolet have been exemplary. They always ask you can they help before you have time say a word. GW Beasley More

by GWBEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell
December 21, 2022

The service team went above and beyond. Stated that verbally to my wife and she replied "they always do"! I have to say that the attention they offered to my issue and the responsive feed More

by ERICDLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs, Larry Frank
December 20, 2022

Service dept was very friendly and had great follow-up during my repairs. Text messaging was awesome and tech-savvy More

by cghnovgame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Tried to charge us $1k more than insurance quote THEY provided. Back doors were more broken than when we brought the vehicle in for repair. On a positive note, vehicle was well cleaned and detailed when More

by JAK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Dec 19, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. THANK YOU FOR THE FEEDBACK. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A MOMENT. I AM CURIOUS IF THE CAR WENT THROUGH OUR BODY SHOP, OR OUR SERVICE DEPT. EITHER WAY WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER, SO IF SOMETHING WAS MISSED I WOULD LIKE TO KNOW ABOUT IT. HOPE TO HEAR FROM YOU SOON. 864-879-7111 EXT 1301 ZACK MORAN

Dec 19, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME TODAY. LET ME KNOW IF YOU NEED ANYTHING ELSE. MY DIRECT NUMBER IS 864-879-7111 1501 RALPH FOWLER

December 17, 2022

Went in for an appt and planned to wait there until finished. It was more than a standard service. They had me in and out in good time. Very good service team. More

by hammond1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

I made an appointment. I noticed people with no appointment were serviced well before me. I waited over an hour and a half... Is this standard procedure? More

by budkerr.design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Recall
Dec 17, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR THE FEEDBACK. WE DO TAKE A SMALL AMOUNT OF WALK-INS AND OF COURSE TRY TO HELP WITH EMERGENCY SITUATIONS, HOWEVER SOMEONE SHOULD HAVE GREETED YOU RIGHT AWAY. I WOULD LIKE TO SPEAK MORE WITH YOU ABOUT THIS WHEN YOU HAVE A MOMENT. I AM HERE MONDAY - FRIDAY FROM 715AM TO 6PM IF YOU WOULD LIKE TO GIVE ME A CALL 864-879-7111 EXT 1301. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER. I HOPE TO HEAR FROM YOU SOON. ZACK MORAN

December 17, 2022

Professional, prompt, technically proficient. Priced high but understandable for services provided and up keep of facilities. Scheduling good, wait time reasonable. More

by ROBERTJCHESNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Excellent service, everyone was friendly and made sure the process was seamless, I will recommend others to Bradshaw! More

by Miller20
Recommend Dealer
Yes
Employees Worked With
Wofford Shipman
December 17, 2022

I always have a great experience when I take my vehicle to Bradshaw for service. More

by jlucas1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

The staff is nice and I like how communicative they are. It was a seamless process. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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