Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews of Fred Anderson Cadillac - Service Center
I came in for my first oil change and vehicle check. I was courteously checked in, after which I was taken to the waiting area and offered refreshments and told about how long it would take to complete I was courteously checked in, after which I was taken to the waiting area and offered refreshments and told about how long it would take to complete my service appointment. Mr. Service Advisor was very cordial and listened to my concerns. He addressed and answered my questions in a sincere manner. More
Bradshaw offers excellent service, professional, and friendly staff. They keep you informed of the time and informed of any changes that might occur to your service. They make excellent recommendations friendly staff. They keep you informed of the time and informed of any changes that might occur to your service. They make excellent recommendations without overcharging More
Thank you David for your prompt response to my concerns! I appreciate your professionalism and great customer service :) I appreciate your professionalism and great customer service :) More
It’s the best Cadillac dealership around. Everyone is so friendly especially Ashley Duncan the Service Writer. I have never experienced a Service Writer like her. She made sure that I was tak Everyone is so friendly especially Ashley Duncan the Service Writer. I have never experienced a Service Writer like her. She made sure that I was taken care of and the my Cadillac was cleaned before I left. I highly recommend everyone to go to Bradshaw Cadillac in Greer and have their service work done. Ask for Ashley you will not be disappointed More
Super pleased with the work done on my car! Everything looks perfect and the paint is blended beautifully! Everything looks perfect and the paint is blended beautifully! More
Adam was my service guy and he was great . Service was speedy and I had an oil change and new battery in my vette . Very happy Thankyou I will be back Service was speedy and I had an oil change and new battery in my vette . Very happy Thankyou I will be back More
We have always used Bradshaw. They are great people. We have always been treated above and beyond. Zack Moran is the best. They are great people. We have always been treated above and beyond. Zack Moran is the best. More
Experienced both my GM vehicles requiring repairs in the same time frame. Beyond my concerns with 4 failures of the AFM in about 6 years, I am hopeful the latest repairs is the last. Fortunately, the 3rd same time frame. Beyond my concerns with 4 failures of the AFM in about 6 years, I am hopeful the latest repairs is the last. Fortunately, the 3rd party extended warranty was applied. My other concern is that neither GM or Bradshaw would provide a loner vehicle considering both my GM vehicles were in dealer service for major repairs. That resulted in approximately $300 in rental car cost to me. More
I was able to get in quickly for an oil change and battery check. The advisor quoted me a price then said I may not get one that day due to the late time. I waited in the waiting area and figured he w battery check. The advisor quoted me a price then said I may not get one that day due to the late time. I waited in the waiting area and figured he would let me know for sure if he could get a battery but he never did. When he came to tell me my car was ready he never brought up the battery. I had to ask him. I also asked if I could come back on Saturday morning for the battery installation and he said probably. He walked up to the check out counter and said nothing about returning the next day. I was very confused and didn’t think he communicated well with me. Also I was charged for the oil change which I thought was covered under the warranty I purchased with the car. I ended up paying $97. When I got home I checked my paperwork and noticed 6 oil changes including with my warranty. I had only used two. The next day I was sent an email from the service department thanking me for using their services. I decided to respond with my disappointment in the experience. David called me to apologize for being charged for the oil change and said I would not be charged for the next oil change. I am going to ask for a different advisor to help me out when I return. I’ve worked with Chris Gray and he was always top notch. More
The service was not good. First issue was the loaner car that was given to me was dirty. They kept my car for 3 weeks and 2 days. All this time and they didn't even correct al First issue was the loaner car that was given to me was dirty. They kept my car for 3 weeks and 2 days. All this time and they didn't even correct all of the issues. Customer service is not priority here. More