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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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January 12, 2023

I came in for my first oil change and vehicle check. I was courteously checked in, after which I was taken to the waiting area and offered refreshments and told about how long it would take to complete More

by Dr.J.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Bradshaw offers excellent service, professional, and friendly staff. They keep you informed of the time and informed of any changes that might occur to your service. They make excellent recommendations More

by CatBen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Thank you David for your prompt response to my concerns! I appreciate your professionalism and great customer service :) More

by farrahowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME YESTERDAY. OUR GOAL IS FIVE STAR SERVICE WITH EVERY CUSTOMER AND HOPEFULLY YOU KNOW THAT NOW AFTER OUR TALK AND OUR AGREEMENT TO DO WHAT WE DID. WE LOOK FORWARD TO SEEING YOU IN FUTURE AND PLEASE LET ME KNOW IF YOU NEED ANYTHING. 864-879-7111 EXT 1309 DAVID ROCKLEIN

January 11, 2023

It’s the best Cadillac dealership around. Everyone is so friendly especially Ashley Duncan the Service Writer. I have never experienced a Service Writer like her. She made sure that I was tak More

by billyfloyd16361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
January 11, 2023

Super pleased with the work done on my car! Everything looks perfect and the paint is blended beautifully! More

by Kristiemartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell
January 11, 2023

Adam was my service guy and he was great . Service was speedy and I had an oil change and new battery in my vette . Very happy Thankyou I will be back More

by Kkrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam seevice dept . Great
January 10, 2023

We have always used Bradshaw. They are great people. We have always been treated above and beyond. Zack Moran is the best. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Experienced both my GM vehicles requiring repairs in the same time frame. Beyond my concerns with 4 failures of the AFM in about 6 years, I am hopeful the latest repairs is the last. Fortunately, the 3rd More

by tmmartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

I was able to get in quickly for an oil change and battery check. The advisor quoted me a price then said I may not get one that day due to the late time. I waited in the waiting area and figured he w More

by sparklecitycleaningsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Jan 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR THE RECENT FEEDBACK AND I AM GLAD TO HEAR DAVID REACHED OUT TO YOU IN REGARDS TO THIS. WE STRIVE FOR FIVE STAR SERVICE AND CLEARLY DID NOT PROVIDE THAT ON THIS VISIT. IF YOU NEED ANYTHING ELSE PLEASE LET US KNOW MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

January 09, 2023

The service was not good. First issue was the loaner car that was given to me was dirty. They kept my car for 3 weeks and 2 days. All this time and they didn't even correct al More

by FREDERICKMURRAY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Bush
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Moran
Jan 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME AGAIN TODAY. WE LOOK FORWARD TO ASSISTING YOU IN THE FUTURE.

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