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Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,827 Reviews of Fred Anderson Cadillac - Service Center
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February 03, 2020
It took a moth from the time I contacted the body shop until my car was ready. It took 2 weeks for Bradshaw to obtain the grill and headlight i needed. My car went in the shop on week 3. A week for the until my car was ready. It took 2 weeks for Bradshaw to obtain the grill and headlight i needed. My car went in the shop on week 3. A week for the repair, went to pick up and waited for an hour and a half while it was in “QC”... was asked to pay my deductible before even seeing my car. When I told them I wanted to inspect my car first, I found the hood was no where near being straight. It was too late for them to fix it at this point, so they kept it over the weekend. Went back Monday, inspected and the headlight seal was sticking up past the hood and the right front bezel was misaligned. They had to order another headlight... FINALLY at the end of week 4 my car was fixed. I was not happy about the entire ordeal and the lack of communication. I had to call for updates including to find out that the car was done. End the end, everything was fixed properly and Ryan was polite and apologetic. More
by RED11205
Verified CustomerEmployees Worked With
Ryan - Collision Center
February 03, 2020
Terry is always professional, kind and timely, he always goes above and beyond and communicates effectively. I greatly appreciate his sincere passion for customer service. goes above and beyond and communicates effectively. I greatly appreciate his sincere passion for customer service. More
by STEPHANIEB.CROUCH
Employees Worked With
February 03, 2020
On time and helpful Service team was ready for me when I entered the bay. Everyone was helpful and friendly. Repairs were performed in a timely and transparent manner. Service team was ready for me when I entered the bay. Everyone was helpful and friendly. Repairs were performed in a timely and transparent manner. More
by WADEWIMMER16
Employees Worked With
February 02, 2020
The service advisor David Rocklein did a fantastic job and was a pleasure to work with. I appreciate it and thank him for taking the time to ensure I was a satisfied customer and was a pleasure to work with. I appreciate it and thank him for taking the time to ensure I was a satisfied customer More
by Lukeholombo
Employees Worked With
February 01, 2020
Very professional and respectful and helpful really treats you like family makes you feel welcome and confined that your vehicle is in good hands with him treats you like family makes you feel welcome and confined that your vehicle is in good hands with him More
by PAYNE_BRYSON
Employees Worked With
February 01, 2020
Service is excellent and delivered on time Howard Bush &his staff always do an outstanding job on my GMC and I would recommend him to anyone who needs service &his staff always do an outstanding job on my GMC and I would recommend him to anyone who needs service More
by LAWWHEELOCK85
Employees Worked With
Other Employees :
Wayne Hourihan , Eric Gallman, Cynthia Bailey
January 31, 2020
Great service The service was great! Chris Gray got me in on scheduled time. We discussed the Service and how long it would take. I was in and out in Approximately The service was great! Chris Gray got me in on scheduled time. We discussed the Service and how long it would take. I was in and out in Approximately 45 minutes. Had wait time and enjoyed a cup of coffee and viewed the paper and the car was ready shortly thereafter! I am a very satisfied customer! Great service team at Bradshaw, Greer,S.C. More
by LHORNE1947
Employees Worked With
January 31, 2020
Best Service Dealership I have had my car here a few times...and every time I had a great experience. Howard Bush always made sure that I was informed and everyone in the ser I have had my car here a few times...and every time I had a great experience. Howard Bush always made sure that I was informed and everyone in the service center is friendly and cooperative. More
by ANNE7
January 31, 2020
I was pleasantly greeted. Terry Kitchens was wonderful to work with. Shane in Parts was a bit condescending and not the most helpful. Overall I was satisfied with the service I received. work with. Shane in Parts was a bit condescending and not the most helpful. Overall I was satisfied with the service I received. More
by KCBOGGSNGIRLS
January 31, 2020
Positive experience--like times before Greeted promptly and professionally. Howard Bush guided me through the servicing process so I knew what was to be done and what was recommended to be Greeted promptly and professionally. Howard Bush guided me through the servicing process so I knew what was to be done and what was recommended to be done. More
by PBOWERS0
Employees Worked With
