Fred Anderson Cadillac - Service Center

Zack is great I usually call Zack when I need service work on my Chevy truck. I have come to trust his honesty, advice, fairness when it comes to recommendations an I usually call Zack when I need service work on my Chevy truck. I have come to trust his honesty, advice, fairness when it comes to recommendations and holding my pricing estimates to actual costs. He has a way of explaining technical things in an understandable manner and is pleasant to deal with. The service is always performed in a timely manner and when needed, the dealership provides me with shuttle service to where I need to be and picks me up later. No complaints at all with these folks. More

"Excellant service" After dealing with two other Cadillac dealer's , I came to Bradshaw and this has been the best experience with any dealer I have dealt with. After dealing with two other Cadillac dealer's , I came to Bradshaw and this has been the best experience with any dealer I have dealt with. More

David has always taken excellent care of me. I drive a long way to come to Bradshaw because of their excellent service department! THANKYOU for taking the time to listen well. long way to come to Bradshaw because of their excellent service department! THANKYOU for taking the time to listen well. More

cab of my truck leaked water This is by far the best dealership that I have ever be to! Service writer David Rocklein was great and no problems with getting a loaner to use! Met This is by far the best dealership that I have ever be to! Service writer David Rocklein was great and no problems with getting a loaner to use! Met with the service manager Ken Harris, very impressed! Also met with the transportation person Terri for the loaner vehicle, very pleasant person! More

Alissa was great. My appointment time was relayed wrong by the sales department and I was late by service records. Alissa jumped on it. Quick and friendly. Excellent visit. by the sales department and I was late by service records. Alissa jumped on it. Quick and friendly. Excellent visit. More

Service The service has not been complete yet, I have not heard anything as of yet as to what time I am supposed to bring my car in on Tuesday.....hopefully, The service has not been complete yet, I have not heard anything as of yet as to what time I am supposed to bring my car in on Tuesday.....hopefully, I will hear and not have to call him. More

Best part is working with same customer service rep The best part about this dealership is working with Zack Moran. His excellent customer service and continuation of care on my vehicle is what keeps me The best part about this dealership is working with Zack Moran. His excellent customer service and continuation of care on my vehicle is what keeps me coming back. He is professional, courteous, prompt and works with my budget when it comes to repairs. Such a pleasure to work with every time I need service. More

Timely service My splash guards were installed professionally and in the time that was promised. Alissa is a true professional Service Advisor. I continue to buy Cad My splash guards were installed professionally and in the time that was promised. Alissa is a true professional Service Advisor. I continue to buy Cadillacs from Bradshaw because of service after the sale. More

Excellent Service Dept Very good customer focus. Chris Fowler was very engaged and responsive to my specific requests. Car was returned spotless promptly with service perf Very good customer focus. Chris Fowler was very engaged and responsive to my specific requests. Car was returned spotless promptly with service performed as specified. Facility is clean, welcoming and comfortable for working while waiting. Ken Harris is running a very well oiled machine. Thank you, guys! More

2016 Cadillac SRX Serviced 45,000 miles I had the oil and filter changed, tires rotated, full transmission service, passenger compartment filter replaced. Also fixed an oil leak and engine a I had the oil and filter changed, tires rotated, full transmission service, passenger compartment filter replaced. Also fixed an oil leak and engine air filter changed. Zack Moran has been my service manager, since I purchased the car in May 2019. He has been an excellent service person. He really cares about his customers. He is very through with the details of getting the work done right. He goes over everything with you that is to be done and has been done. He wants to make sure that you are happy and pleased, when you leave the shop. He also called me and kept me informed about the progress of the work that was done to correct the oil leak. More