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Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,827 Reviews of Fred Anderson Cadillac - Service Center
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February 17, 2020
My assinged advisor never greeted or acknowledged me and I was assisted by someone else that was pleasant. Watched her help others buy never assisted me until after I asked for her, then I waited 10 mins an I was assisted by someone else that was pleasant. Watched her help others buy never assisted me until after I asked for her, then I waited 10 mins and had to approach her. I only had an Oil change and key program 2.5hr wait with no heads up of service duration. More
by Tolanahiggins
Employees Worked With
Cynthia Bailey
February 15, 2020
Terry was very knowledgeable and helpful. He answered all our questions and was very friendly. We would gladly recommend Bradshaw to everyone based on the service we received. our questions and was very friendly. We would gladly recommend Bradshaw to everyone based on the service we received. More
by ELIZWINES
Verified CustomerEmployees Worked With
February 14, 2020
Best Service Department I have been a customer of Bradshaw Automotive Service department about 18 months with 3 Chevys and GMC vehicle. I have always received excellent servi I have been a customer of Bradshaw Automotive Service department about 18 months with 3 Chevys and GMC vehicle. I have always received excellent service! They have always stepped up and taken care of any issues and keep me well informed of repair status. I have not only recommended them but actually brought a friend by to introduce him to the service department. More
by ddwing
February 14, 2020
Efficient, courteous service I had a great experience at the service department this week. The staff was quick and courteous. It was 'ladies day' as well so I even got a free mani I had a great experience at the service department this week. The staff was quick and courteous. It was 'ladies day' as well so I even got a free manicure while I waited! More
by Jh176808
Employees Worked With
February 14, 2020
Zack Moran always goes that extra step to make service experience effortless even when one of my vehicles isn't a GM model. Customer 4life experience effortless even when one of my vehicles isn't a GM model. Customer 4life More
by ANGIDOUGHTY
Employees Worked With
February 12, 2020
On Saturday, my daughter took my vehicle in for routine maintenance. When she brought my paperwork home, I noticed there were several items that were checked off as needing immediate attention (power steer maintenance. When she brought my paperwork home, I noticed there were several items that were checked off as needing immediate attention (power steering leak and brake pads). This was never discussed with her or brought to her attention. Additionally, I asked for a quote to have a headlight replaced and they were unable to determine which type of headlight would be needed. Since I purchased my vehicle from Bradshaw, one would assume this would be documented. I have left two messages and been waiting three days to get a call back regarding these items. When I try to reach the service manager, his voicemail is full. This isn’t the type of service I’d expect when I’ve been a loyal customer. If they can’t improve their customer service, I’m taking my business elsewhere. More
by Lightner
Employees Worked With
Cynthia Bailey
February 11, 2020
Quality Customer Service Alissa Walker went above and beyond with her skills, knowledge and enhanced by her professional personality. Best experience I've had here yet here. Alissa Walker went above and beyond with her skills, knowledge and enhanced by her professional personality. Best experience I've had here yet here. From the fresh coffee provided by your A/P Lady, to the provision of a private office so I could still continue to do my job while waiting, to one of your Ladies bringing me paperclips to keep my papers together without even being asked, but strictly due to her observation - all contributes to my always coming back. Good Job!! More
by spartridge
Employees Worked With
Alyssa Walker
February 11, 2020
Great Service Did a great job and recommend a alignment which I had done. The automobile sure handles better after the alignment. Also the customer waiting area i Did a great job and recommend a alignment which I had done. The automobile sure handles better after the alignment. Also the customer waiting area is first class. More
by kenstew
Employees Worked With
Cynthia Bailey
February 09, 2020
Always makes the effort to make everything perfect! They communicate throughout the whole process. The service department is very efficient and organized. Zack Moran is a pleasure to work with. communicate throughout the whole process. The service department is very efficient and organized. Zack Moran is a pleasure to work with. More
by DDGTOYS
Employees Worked With
February 09, 2020
everything good Everything good. ok friendly all good . fast service . LITTLE WAIT . NO PROBLEMS gOOD PEOPLE. i HAVE BOUGHT SEVERAL CARS AND A TRUCK FROM bRADSHAW.W Everything good. ok friendly all good . fast service . LITTLE WAIT . NO PROBLEMS gOOD PEOPLE. i HAVE BOUGHT SEVERAL CARS AND A TRUCK FROM bRADSHAW.WILL BE BACK AGAIN More
by blbeacham
Employees Worked With
Eric Gallman
