Fred Anderson Cadillac - Service Center

EXCELLENT Customer care Howard Bush is the best! Efficient, honest,trustworthy,caring, excellent communicator....He is a "Go the extra mile" type person. He is the one I int Howard Bush is the best! Efficient, honest,trustworthy,caring, excellent communicator....He is a "Go the extra mile" type person. He is the one I interface with; I don't know the service department but the work they have done has apparently been done correctly. I am grateful I have a person I can trust in Howard. More

The service is always stellar. The staff handled the key and car exchange with great respect to the current health crisis. The car and keys were thoroughly cleaned. and car exchange with great respect to the current health crisis. The car and keys were thoroughly cleaned. More

Regular Maintenance Appt. Usual quality maintenance work by Bradshaw service center. Original service advisor was out on medical leave but not a step was missed in the maintena Usual quality maintenance work by Bradshaw service center. Original service advisor was out on medical leave but not a step was missed in the maintenance schedule. Kudos to David Rocklein! Maintaining social distancing, David reviewed the recommended services needed before next oil change as well as sharing the results of the multi-point inspection indicating needs today and cost estimates for each item. I decided to take care of all the needed work with today's visit. Work completed at less than the original projected cost. The only negative outcome was an underinflated tire which was quickly remedied when I mentioned it to David. Overall a very good visit! More

Collision department was absolutely fantastic! You couldn't tell i had been in an accident. Shane was a pleasure to work with. He was with me every step of the way! Thank you! couldn't tell i had been in an accident. Shane was a pleasure to work with. He was with me every step of the way! Thank you! More

Alissa was professional and cordial. My daughter liked her. I felt confident in my decisions as she explained my options to me even as you were forced to close for a cleaning due to the corona virus. Al her. I felt confident in my decisions as she explained my options to me even as you were forced to close for a cleaning due to the corona virus. Alissa is an asset to your service department. Much Thanks, John Frederick More

Great Service! This is my first experience with Bradshaw and the level of service from Zack an his team far exceeded my expectations. They were skilled and great com This is my first experience with Bradshaw and the level of service from Zack an his team far exceeded my expectations. They were skilled and great communicators - will definitely be back! More

I've always had a really good experience here but during my last visit they tried to sell me seriously overpriced wiper blades. I asked my dad (retired from GM), to look into price for replacing ourselves a my last visit they tried to sell me seriously overpriced wiper blades. I asked my dad (retired from GM), to look into price for replacing ourselves and found out they are half the price quoted by the dealership, AND, when my dad inspected my wipers he determined that they absolutely do not need to be replaced. I realize that everyone is hurting right now and trying to stay out of the red but this is unacceptable. Hopefully, when things get back to normal they will take time to reassess some of their business decisions. More

Great customer service, friendly smiling faces. Aliysa was very helpful and informative on the recalls being performed. And my truck was finished before the estimated time to complete. was very helpful and informative on the recalls being performed. And my truck was finished before the estimated time to complete. More

Oil Change The experience today was great! I applaud Chris for assisting me in a timely manner as well as offering other need service with great alternative sugg The experience today was great! I applaud Chris for assisting me in a timely manner as well as offering other need service with great alternative suggestions. I will going back hopefully soon to get the service he suggested. More

Terry Kitchens is the best. He’s polite, knowledgeable and friendly. He went beyond for me by finding the paperwork I lost in the parking lot and put it in the mail. Thanks Terry!! and friendly. He went beyond for me by finding the paperwork I lost in the parking lot and put it in the mail. Thanks Terry!! More