Fred Anderson Cadillac - Service Center

Rattle in Door Dropped off truck for rattle inside cabin. Truck was kept for 2 days, still exactly as it was immediately getting into vehicle. Read reviews online hu Dropped off truck for rattle inside cabin. Truck was kept for 2 days, still exactly as it was immediately getting into vehicle. Read reviews online hundreds of people with same issue. Disappointing driving a 2020 Truck that is not as sound as a another 20 years older. Terry was easy to work with and offered to have it washed. Problem not resolved after 2 days is the complaint. Would try a different service department for these type issues. More

The last two times I gave come in for oil change and tire rotation my light has come on for low are in a tire and I have had to add air. Also I had tires rotated and balanced + aligned and it still shimmies rotation my light has come on for low are in a tire and I have had to add air. Also I had tires rotated and balanced + aligned and it still shimmies at about 60 to 65 miles per hour. More

Timely appointment. On time returning my truck. Truck clean when returned. Courteous before and after. Good loaner car. Software update taken care of. Overall excellent experience. clean when returned. Courteous before and after. Good loaner car. Software update taken care of. Overall excellent experience. More

Oil change was quick. Appointment center was friendly and flexible. Front desk ladies were sweet as always. Missed the coffee though. nothing left to say flexible. Front desk ladies were sweet as always. Missed the coffee though. nothing left to say More

Howard Bush was my go to man on my automobile repair. Very professional and efficient. My car was in the shop for a week (had to wait on parts). He always called to let me know the schedule. Very professional and efficient. My car was in the shop for a week (had to wait on parts). He always called to let me know the schedule. Thanks for the great job! More

Franchina automotive was fantastic! From the purchase of the new vehicle to a small service item that had to be completed. The whole team was great. David in service kept me up to date and even provided me the new vehicle to a small service item that had to be completed. The whole team was great. David in service kept me up to date and even provided me with a great rental car! More

Zack is great to work with! We appreciate everything Zack does to help with our vehicle. He is always on top of his game! He deserves a raise! does to help with our vehicle. He is always on top of his game! He deserves a raise! More

Very professional and courtesy staff! No time wasted in taking care of my what I came in for! Very efficient staff and I appreciate that! taking care of my what I came in for! Very efficient staff and I appreciate that! More

Warranty work Great experience, Nice people to do business with, close to home and all work done with no hassles. The repair was done, while we waited. Great experience, Nice people to do business with, close to home and all work done with no hassles. The repair was done, while we waited. More

Service for My 2013 Cadllac XTS Arrived about 5 minutes early but was greeted immediately and processed for the service work. The service work took less time than expected and the b Arrived about 5 minutes early but was greeted immediately and processed for the service work. The service work took less time than expected and the bill for the services was exactly what the Cadillac Service Consultant quoted at the beginning. Great experience! More