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Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,827 Reviews of Fred Anderson Cadillac - Service Center
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June 25, 2020
oil change Excellent customer service. Very friendly and knowledge. Very clean dealership and comfortable waiting area. I would recommend your dealership to ever Excellent customer service. Very friendly and knowledge. Very clean dealership and comfortable waiting area. I would recommend your dealership to everyone. You guys and gals provide top notch service More
by joecroft
June 24, 2020
Professional, Efficient, and Nice My car was in for a maintenance visit to the service department. My Service Consultant processed the paperwork quickly and got the car to the service My car was in for a maintenance visit to the service department. My Service Consultant processed the paperwork quickly and got the car to the service technician with no delay. Upon completion of the work, the consultant explained what work was done and also made a money saving suggestion for the future. Everything was completed in a little over an hour. The service team was efficient, professional, and personable. More
by CathyB
Employees Worked With
Shawn Crowell
June 24, 2020
They are always friendly and efficient. They explain the work to be done and the price upfront. Work completed on time and in a professional manner. work to be done and the price upfront. Work completed on time and in a professional manner. More
by csmoak
Employees Worked With
June 22, 2020
The guys in service were great! I was traveling for work and in a bind and they got me in and back on the road quickly. and in a bind and they got me in and back on the road quickly. More
by chris.trenner
Employees Worked With
June 20, 2020
Tire repair Love Bradshaw Service Dept! Created a work-in appt that quickly addressed a slow leaking tire problem with the end result being tire assessed as unrep Love Bradshaw Service Dept! Created a work-in appt that quickly addressed a slow leaking tire problem with the end result being tire assessed as unrepairable and being replaced. Whole process took less rahn 3 hours even thopugh over lunchtime More
by djepsonscpta
Verified CustomerEmployees Worked With
June 19, 2020
My first service on new truck I have always felt Bradshaw"s facility, setup, process, and people make the service experience at ;east for me very pleasant and I will certainly r I have always felt Bradshaw"s facility, setup, process, and people make the service experience at ;east for me very pleasant and I will certainly return when the need arises More
by mkjbowler
Employees Worked With
June 19, 2020
A great day at Bradshaw Zac was very up to date. He called ahead and confirmed my appointment and had reviewed my history to make sure I was up to date and all my needs are c Zac was very up to date. He called ahead and confirmed my appointment and had reviewed my history to make sure I was up to date and all my needs are covered. I drove in and was met at my car and it was quick and painless. my car was taken away and serviced while I waited and returned in under an hour ready to go. It was a Great day at Bradshaw. More
by Don Spenny
Employees Worked With
June 17, 2020
Oil change- tire rotation and balance - alignment- still not a smooth ride. Vibrates at about 69 to 65 miles per hour. Do you align all 4 wheels? not a smooth ride. Vibrates at about 69 to 65 miles per hour. Do you align all 4 wheels? More
by DKOWINGS
Employees Worked With
June 17, 2020
Great job, just too many survey requests after the visit! Last service guy, Zachary, went well above and beyond the call of duty when he addressed an issue that resulted in the ambient temperature sensor re Last service guy, Zachary, went well above and beyond the call of duty when he addressed an issue that resulted in the ambient temperature sensor reading incorrectly after we reprogrammed the diesel particulate sensor (recall). More
by CapnRon
Employees Worked With
June 17, 2020
MIsleading information trying to get rid me. The team had may car for a week with ac concerns. I provided them with the information about the problem. The response I got bake for what the problem The team had may car for a week with ac concerns. I provided them with the information about the problem. The response I got bake for what the problem was crazy and also insulted my intelligence. First one was because the car is in auto stop this why the ac is not working correctly, but I don't drive my car I auto stop. The service manager Ken told me that because my car is black it cant be cooled. Then he went on to tell me when a car first starts up it does not cool that well. I have own a car with a AC before. To top it all off when I began to state the facts about what I was being told was crazy he began to say don't put me on trial don't put me on trial . I was just stating the facts and leaving the emotions out of the situation, but he began to take it personal trying to over talk me and I was polite to listen to him when he spoke without any interruption. Ken did not give the same respect. Did he make the statement don't put me on trial because I'm black makes me wonder. Yes they even gave me a flat tire but didn't tell me until they wanted me to pick up my car. I will be using you dealership any more from day moving forward. More
by FREDERICKMURRAY60
Employees Worked With
Ken Harris
