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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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August 05, 2020

Excellent service visit My service advisor was Shawn Crowell and he took very good care of me. Offered additional service options but without pressure and ensured that I had More

by Donutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Aug 06, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

August 05, 2020

Cares about your concerns. Make offers. And take time to go over service that is offered. I like it when they put seat, steering wheel, and floor protectors in place before moving on to service. More

by MELODYFLOYD553
Recommend Dealer
Yes
Employees Worked With
Easton
Aug 07, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Bradshaw Automotive Group, Inc.. We're happy we could meet your expectations! We hope you have a great day!

August 05, 2020

This was my first time here at Bradshaw! I must say that the experience was very professional, persistent, and warm welcoming! They new what the problem was, and they got right on it! Great group of people‼ More

by NICKBLACK1979
Recommend Dealer
Yes
Employees Worked With
James Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Bradshaw Automotive Group, Inc.

August 05, 2020

A warning light coming on. The warning light about traction off coming on and we reported it. The technicians tried everything to find a [problem, but were unable to do so. More

by Lindalandell8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Aug 07, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 04, 2020

My auto was in for Collision repairs and the Collision work was excellent actually outstanding the cleanup not so much so it was a lot of dust in my third row and I have paint residue on the right rear wi More

by bromester
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Aug 06, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (864) 879-7111 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 04, 2020

Would not let me speak to someone to make an appointment for my other car. Said I had to call. Not good customer service. This appointment was fine. Going elsewhere from now on. More

by Trueaim
Recommend Dealer
No
Employees Worked With
Nathan
August 04, 2020

GREAT SERVICE The body shop went above our expectations! The preservice information let us know exactly what the repair would require and this made going through o More

by MORNINGRIDEDRIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The members of the body shop, including the lady at the desk, were as helpful and professional as they could be.
Aug 06, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2020

Wonderful experience Terry Kitchens is friendly and knowledgeable of what needed to be done and kept me updated on the progress of my work throughout the day. More

by jennifertater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're pleased to hear that you found our staff to be so knowledgeable and friendly. Thank you so much again for your feedback! We hope you have a great day!

August 01, 2020

They are always great to us Above and beyond the normal way they got my air fixed in record time and helped us out thanks More

by redhawk687
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Watson
Aug 05, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're so glad to hear that we exceeded your service expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2020

Bradshaw service is good and Chris has always been professional and most helpful. He is the one who told us thankfully about an extended coverage on rear tail lamp on our Yukon and glad he did because More

by Saltwater
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to hear you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

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