Fred Anderson Cadillac - Service Center

Efficient... on time.... professional...courteous Great Efficient... on time.... professional...courteous Great pre appointment thru text. Friendly reminders..comfortable wait room... clean, organized wo Efficient... on time.... professional...courteous Great pre appointment thru text. Friendly reminders..comfortable wait room... clean, organized work area... focus on social distancing. Thank you More

After a bad experience with dealership service departments elsewhere, I gave Bradshaw a chance. It was the best decision and worth the longer drive. I have never been disappointed and always feel departments elsewhere, I gave Bradshaw a chance. It was the best decision and worth the longer drive. I have never been disappointed and always feel valued as a customer. The Bradshaw team is extremely efficient and professional. I usually work with Howard Bush, because he thoroughly explains the service needs of my vehicle, he is patient, always answers every question I have and as a young woman I never feel taken advantage of due to a lack of mechanical understanding. Staff members of the service, body/collision, and the ladies in the sales departments are always friendly, accommodating, and overall wonderful members of the Bradshaw team. More

Prompt service at a fair price. Easton was able to get me taken care of even though there was an appointment misunderstanding. Will be back for future service. taken care of even though there was an appointment misunderstanding. Will be back for future service. More

great job. friendly and very knowledgeable about what was to be done and pricing. gave good information on requested quote for future tire purchases thank you to be done and pricing. gave good information on requested quote for future tire purchases thank you More

Jeff Whitaker wouldn't even evaluate my car since it was over 10 years old and put me on hold for over 15 minutes to explain it to me! All I asked for was a diagnostic evaluation. Thanks for taking the time over 10 years old and put me on hold for over 15 minutes to explain it to me! All I asked for was a diagnostic evaluation. Thanks for taking the time to evaluate and repair my vehicle's problem. Everyone was very professional and the faciltiy was very clean and well kept. Such a relief from the other dealer! I got an appointment quickly and at my convenience. I did have to call and check on the status of my vehicle the second day when a part was delayed, but otherwise was kept well in the loop. Everyone was polite and respectful. I will definitely be back if I need service again. I have had similar, great experiences with the body shop. More

Everything went very well. Got me in quickly and on the road. Zack is a good employee. I do miss Don is Zach is doing a good job to fill his shoes. road. Zack is a good employee. I do miss Don is Zach is doing a good job to fill his shoes. More

Your service department has become very unorganised and more focused on trying to sell services and products that are not needed at the time! Website is very primative and does not work properly! It seems more focused on trying to sell services and products that are not needed at the time! Website is very primative and does not work properly! It seems you focus has changed from customer service to sales! Very disappointed in how your company has changed and decided to do business! If changes are not made we will be taking our business elsewhere for purchases of new vehicles and for our service needs! More

So for the work that was done seems to have fixed the problem all the people I talked and deal with there were super nice and willing to help with any issue that you may have keep this up I will be back problem all the people I talked and deal with there were super nice and willing to help with any issue that you may have keep this up I will be back More

Quickly found and solved my problem. The service rep was superb. Zack. He kept me informed of progress and price was fair. Needed a spare key Cynthia carried me home In courtesy car to get spare. superb. Zack. He kept me informed of progress and price was fair. Needed a spare key Cynthia carried me home In courtesy car to get spare. More