Fred Anderson Cadillac - Service Center

Chris is the xxxx. Will schedule every service through him. He made it easy and made sure we were comfortable and got waters for my kids! him. He made it easy and made sure we were comfortable and got waters for my kids! More

Good quality. Could have kept me more informed during the repair process. I wanted more say so concerning repair or replace on my vehicle. My case was complicated so I give them a little credit for that. Ove repair process. I wanted more say so concerning repair or replace on my vehicle. My case was complicated so I give them a little credit for that. Overall, a good experience. More

Fast, Friendly, addressed my issues with vehicle & more. Helped me when another location wouldn’t. And asked me specifically what I was having issues with. Helped me when another location wouldn’t. And asked me specifically what I was having issues with. More

Service was great by Shawn but I don’t like how I feel when I’m at your facility. I feel like you all look at me like I’m some broke person and treat me as such. People are cold such as cashier and people when I’m at your facility. I feel like you all look at me like I’m some broke person and treat me as such. People are cold such as cashier and people directing you into lines. My car was left out front with keys inside and no one came in to tell me my car was ready I just happened to look out and see my car sitting there. Yet another white male had someone come tell him his car was ready out front. So the three stars are only because Shawn is nice to me both times I’ve come in but the environment there is just not friendly. More

Great service, friendly staff, done when they said it would be! Isaiah took time to go over the vehicle and some concerns before work started. Great Job Isaiah!!!!!!! would be! Isaiah took time to go over the vehicle and some concerns before work started. Great Job Isaiah!!!!!!! More

Everyone very professional and kind! I will use this dealership again. I was impressed with how they kept to the appointment time and answered all my questions. dealership again. I was impressed with how they kept to the appointment time and answered all my questions. More

Very nice and respectful personal. Quick service not a long wait. I work out of town and it’s hard to make an appointment not knowing when I’m in town but y’all always make time to get me in for service. long wait. I work out of town and it’s hard to make an appointment not knowing when I’m in town but y’all always make time to get me in for service. More

I purchased a Buick Encore from an estate sale and the computer had gone out. Thankfully It was still covered under the warranty. I also had the fuel system cleaned because the car had been sitting 2 year computer had gone out. Thankfully It was still covered under the warranty. I also had the fuel system cleaned because the car had been sitting 2 years and had old gas. I was treated really well and the service dept work was great More

Did not rotate my tires even thoughI brought it in for Did not rotate my tires even though I brought it in for that and oil change under the Certified Warranty Program like you did on the first one Did not rotate my tires even though I brought it in for that and oil change under the Certified Warranty Program like you did on the first one More

Had to have my sons 2011 Tahoe serviced and the technician forgot to put the service next time sticker in the upper left corner of his Tahoe. Terry Richards finally got one mailed to me. technician forgot to put the service next time sticker in the upper left corner of his Tahoe. Terry Richards finally got one mailed to me. More