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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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December 04, 2020

Cannot say enough about the service and our Service Consultant, Shawn Crowell! Very professional, courteous and knowledgeable. His recommendations will go a long way to maintaining our Cadillac SUV. Ac More

by Frank Eaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Dec 18, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Take care!

December 04, 2020

Thanks I would do more of these if I did not to use Thanks I would do more of these if I did not to use twenty five words or write about it in the review. This part is not necessary. More

by bg22r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We will be sure to pass along your concerns to the team, as we're always looking for ways to improve. We hope you have a great day!

December 04, 2020

Terry Kitchens is the reason I keep coming back to Bradshaw. Very knowledgeable, thorough and efficient. Terry is a friend, just not a business contact. More

by haroldwaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We'll be sure to pass your comments along to Terry. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2020

Our latest experience with the dealership was not pleasant in the least. We will not be returning to Bradshaw for service on this— or any future vehicle. Shawn Crowell is a great advocate for his More

by tsdavis1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Crowell
Dec 31, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am very sorry we disappointed you and I would like to discuss the experience you had in our service department. We are attempting to contact you to resolve all issues that were unsatisfactory. Please contact me directly at 864-303-7268. Service Manager, Ken Harris

December 04, 2020

The collision center staff was absolutely awesome. They worked around my situation and stayed in communication with me. Ron was a huge help as well. More

by SHADOW_HAWK_13_13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron, Becky
Dec 19, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

December 03, 2020

Excellent customer service!! David has gone above and beyond listening to every issue that I had concerning my vehicle. He'd also told me that he would look into the problem and have it brought in for re More

by Shantaneika
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Zack was great . Took careOf the issue and constantly Zack was great . Took care Of the issue and constantly kept in touch and me up to date until my suv was fixed and returned More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Always great service staff is always friendly from the device dept to the ladies that check you out I have been a customer since 2011 and will keep coming back More

by FRANKW56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, thank you for choosing Bradshaw Automotive Group, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 02, 2020

Great people to work with. They called when they said they would and took me in right away. Rerun my car in just a few days More

by Ryansgrandma2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Professional and friendly people, great service overall. Always in contact to keep you up to date on the status of your vehicle, and always have your vehicle ready by the time promised. More

by MACEOJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
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