Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Fred Anderson Cadillac - Service Center
Greer, SC
2,827 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,827 Reviews of Fred Anderson Cadillac - Service Center
Sort by
December 14, 2020
Took my vehicle in after hitting a deer. Work was completed in a reasonable time and the end results were great. Car looks new again. completed in a reasonable time and the end results were great. Car looks new again. More
by Robertwatson
Verified CustomerEmployees Worked With
Becky in the collision dept.
December 13, 2020
Good staff, friendly and helpful.Offered drinks while Good staff, friendly and helpful. Offered drinks while waiting. I missed the free oil change, did not extend from another dealership. A little disap Good staff, friendly and helpful. Offered drinks while waiting. I missed the free oil change, did not extend from another dealership. A little disappointing. A More
by Lowfj
Employees Worked With
Howard Easton
December 12, 2020
I came here due to not being satisfied with the previous service I had received. This place now has a loyal customer. The staff were nice. The service was great. I just know to make an appointment from now service I had received. This place now has a loyal customer. The staff were nice. The service was great. I just know to make an appointment from now on. I like the building as well. More
by Sally
Employees Worked With
Shawn Crowell
December 12, 2020
I was kept informed about the cost as well as progress of the repairs. I felt very comfortable at the dealership. Terry Kitchens took good care of me and my vehicle. He always has. the repairs. I felt very comfortable at the dealership. Terry Kitchens took good care of me and my vehicle. He always has. More
by janicem36
Employees Worked With
December 12, 2020
Took over 3 weeks for minor repairs. Didn’t fix something I specifically pointed out the first time, had to wait 3 more weeks for them to figure out when they could do it. Then once they had it, had to figh I specifically pointed out the first time, had to wait 3 more weeks for them to figure out when they could do it. Then once they had it, had to fight to get it back in a reasonable time. Mediocre work, paint runs, dent in “new” bumper. Bumper spacing off. Took my led headlight bulb, & did not replace it, even when asked. They charged my insurance $5k for something another shop quoted me $1,400 to do. I won’t be returning. More
by Dave
Employees Worked With
Ryan Burke
December 11, 2020
Worked with Zack Moran and Isaiah Mercado and could not be happier. What a great team they make. I would recommend calling either of these guys if you need a smart, honest, and personable service adviser. be happier. What a great team they make. I would recommend calling either of these guys if you need a smart, honest, and personable service adviser. Thanks Chris Crist Owens Insurance Agency. More
by Chris Crist
December 10, 2020
Overall a pretty good experience having been there twice in the last 45 days for collapsed lifters in my Silverado. Working with Chris Gray is painless and professional every time. I would recommend anyone in the last 45 days for collapsed lifters in my Silverado. Working with Chris Gray is painless and professional every time. I would recommend anyone to get in touch with Chris if their vehicle needs service. My feedback is based off of my experience with him being that he’s the only person I really interacted with. More
by Willphillips250
Employees Worked With
December 09, 2020
The experience was very pleasant. My service writer was attentive and the repair was done promptly and properly. I will return to this dealer when necessary. attentive and the repair was done promptly and properly. I will return to this dealer when necessary. More
by Warren S.
Employees Worked With
December 09, 2020
This was an oil change and recall that required a couple of hours. The service department staff was very helpful and make the process easy of hours. The service department staff was very helpful and make the process easy More
by EMATHIS1
Employees Worked With
December 08, 2020
If you want your car damaged while being serviced, then take it here. They will forge paperwork and not accept responsibility for damage. Will NEVER bring car back here take it here. They will forge paperwork and not accept responsibility for damage. Will NEVER bring car back here More
by PATIBGOOD
Employees Worked With
