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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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January 12, 2021

Bradshaw as a dealership is fine. My issue is with Buick (GM). Service required for an electronic sensor - Service rep said they already had a notice and replaced at "no-cost". The vehicle was in about 60 More

by plither
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2021

I arrived a little early for my appointment, but they still got me in. The service writer, Easton Howard, was very polite and kept me informed of my vehicle's progress. More

by CHKELSOFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
Jan 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!

January 12, 2021

All in all the appointment was ok. Service was performed quickly, my service advisor was not pushy, but in the end, an as promised oil change reminder sticker was not provided. More

by rs4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jan 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry to hear your experience was not up to our standards. We would like to send our employee to you and apply the reminder sticker so that you are not inconvenienced. Please contact Ken Harris, our service manager, at 864-303-7268. We will also make the next oil change at no charge to you.

Jan 13, 2021 -

rs4132 responded

I never got one before and you’re the only folks who have ever changed my oil. I’ll continue to use my oil life percentage as my guide, just like I always have but thanks for the offer

January 11, 2021

Bradshaw was awesome in fixing my car repairs that another dealership in Spartanburg had made worse. In the service department, Easton Howard had exceptional customer service. More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
Jan 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive Group, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2021

This dealership and its service department offer great customer service and always make your feel welcomed. If there is an issue with your vehicle, they explain what the issue is and the different options More

by Krystal Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Mercado, Cynthia Bailey
Jan 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2021

Terry Kitchens goes the extra mile to insure customer satisfaction. He excels in being sure when we bring our vehicles in for service/repairs that it’s done right and it meets our expectations. More

by JEDD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive Group, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2021

I was, as usual, with the service at Bradshaw. My service advisor was awesome. Zack not only serviced my needs, he informed me of all updates for my truck. I was very pleased! Jim Craig More

by Jimcraig331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive Group, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2021

Nice people , grime service write up to the lady that done the car rental. He loner car was nice and clean. Thank you very much More

by FULTONPEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jan 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 08, 2021

Have been dealing with Bradshaw sales and service for over 30 years and normally am pleased with both. Have bought 5 new vehicles and used Bradshaw service exclusively. This last trip to the service depa More

by Whelmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaiah Mercado
Jan 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the letting us know. Please contact me, Ken Harris, service manager, at 864-303-7268. We will make sure this is reviewed and you are happy with the resolution. Thank you for your loyalty and I look forward to working with you.

Jan 27, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.IF YOU WOULD CALL KEN HARRIS AT 864-303-7268 THIS IS HIS PERSONAL CELL PHONE.WE LOOK FORWARD TO TALKING TO YOU AND RESOLVEING THIS ISSUE WITH EITHER AN IN STORE CREDIT OR A CHECK MADE OUT TO YOU FOR THE REPAIR COST OF THIS TRANSACTION.THANK YOU AND WE LOOK FORWARD TO YOU CALL.

January 07, 2021

Done excellent job of getting my truck back to me with a new touch screen to help illuminate the problems I’ve been having with my radio always very professional proud to have worked with them over the year More

by SJ4ACCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Bradshaw Automotive Group, Inc. and we hope to see you again.

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