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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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January 26, 2021

Chris Gray and Ken Harris did a great job. Thanks to both of them. I have been taking my truck to Bradshaw Chevrolet for years and appreciate their work. More

by quincytarrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris
January 26, 2021

I am very unhappy with this dealership after three visits the check engine light is still on and the car is not running right. They performed the same service at another dealership two years ago under warran More

by grubben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are sorry the concern was not corrected previously. Please contact me, Ken Harris, service manager at 864-303-7268 and we will discuss a solution.

Feb 10, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We would like to discuss this with you and start a resolution. Please contact me, Ken Harris at 864-303-7268 or email me to kharris@bradshawauto.com. We sincerely hope we can help resolve this. We also can get GM involved to review for financial assistance. I look forward to hearing from you. Ken

January 24, 2021

Great service. Very informative. Stayed in touch and a commentating. I can count on them foe Saturday service of any kind. Great price for service More

by keithbru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review, Keith! We are happy to hear that you can rely on us for your service visits. If there is anything more that we can do for you, please let us know.

January 24, 2021

Always great, above and beyond, friendly service! We have purchased our last 3 vehicles here as well as had all of them serviced here. Nothing but above average service from all departments that we have deal More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review and kind words! We appreciate the continued support over the years and we look forward to working with you on another vehicle in the future!

January 23, 2021

I always have a good experience here. Zac my service person is fantastic he promptly calls me back and keeps me updated with what’s going on. Everyone should really hire more people like Zach. More

by jsmitty197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your positive experience! We really appreciate your feedback! If there is anything more that we can do for you, please let us know!

January 23, 2021

Fast, friendly and great work! I always can trust them with ALL of my vehicle purchases, maintenance and accessories! Thank you Bradshaw for exceeding my expectations! More

by MELMOWENS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Karvelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! We are thrilled to know that our staff is able to assist you with anything that you need! We look forward to a chance to work with you again in the future.

January 22, 2021

Very efficient work done well and very timely service writer explained needs very well service was completely in a very timely way Acadia is much improved driving More

by dave.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Dave! Thank you for the review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group, Inc. and we hope to see you again soon!

January 22, 2021

I am very satisfied with service to my Cadillac. Work on the brake system, coolant system, fuel system, and transmission system were neatly done without any fluid spillage. More

by MARIONLLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bradshaw Automotive Group, Inc.

January 21, 2021

Terry Kitchens was great. But my car is not fix! Bought $300 floor mats don’t fit getting flack about returning not happy sorry a More

by CCAMPBELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry you are having problems after your visit. Please contact our service manager, Ken Harris at 8654-303-7268. We will work with you to get these concerns resolved as quickly as possible. Thank you so much for letting us know.

Jan 24, 2021 -

CCAMPBELL11 responded

If my car is fixed why when I went to church today went out and manually started 10 minutes prior and it would not defrost the small amount? Had to drive 7 minutes from my house for it even to start warming up

Jan 25, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are sorry you are experiencing a problem. Please contact mw, Ken Harris at 864-303-7268 and I can offer several options to get these resolved.

January 20, 2021

We Had a bad experience on our last visit this visit was much better thanks to Isaiah. He Really cared. Shawn was our tech, we bought new tires we got the works!! my husband told him if I buy all of this wi More

by TONYAWTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah M., Ken Harris, Joe Johnson
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! We appreciate your feedback and look forward to working with you again in the future so we can provide more experiences like your visit with Isaiah!

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