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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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February 07, 2023

Customer service is inconsistent from one associate to the next and the same for visits. More

by LDDW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

LDDW56, we are sorry to hear we let you down and will take this opportunity to improve. If you like to further elaborate on your experience, please reach out to Jeff Plunkett at (864) 743-0912. Thank you.

February 06, 2023

I was low power staring fluid, and I just had my oil change no warning, I yall checked the all the fluids when changing the oil More

by lesslie.ellis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR THE RECENT FEEDBACK. WE DO CHECK AND ARE SUPPOSED TO TOP OFF FLUIDS. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

Feb 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. WE ALWAYS APPRECIATE FEEDBACK FROM OUR CUSTOMERS AND LOOK FORWARD TO EXCEEDING YOUR ECPECTATIONS ON YOUR NEXT VISIT. DAVID ROCKLEIN

February 06, 2023

Great Service Terry Kitchens and Howard Bush Clean , very timely, hardly No wait time . Excellent More

by FROSTD5458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

FROSTD5458, thank you for this fantastic review! We hope to see you again soon!

February 05, 2023

I will never recommend Bradshaw to anyone number one it was to high for the service issue that I had and I talked to Tony in sales and he was offering me 1000.00 for my car that was an embarrassment to me More

by dianenitschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING I AM SORRY TO HEAR OF THE RECENT CONCERNS. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER AND CLEARLY LET YOU DOWN I WOULD LIKE TO SPEAK WITH YOU MORE ABOU THIS WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1101 JEFF PLUNKETT

February 05, 2023

I really like Bradshaw Chevrolet great people to work with. From my service advisor Easton Howard to Terri at the car loaner. They are so a bought a new truck there. More

by TOMGALLAGHER216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri at the car loaner department & Tom in sales
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

TOMGALLAGHER216, thank you for this awesome feedback! We hope to see you again!

February 05, 2023

Get place. Service department has always assisted me with all my problems and needs. I will always use them for service for my trucks More

by Jimcraig331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jimcraig331, thank you for your feedback! We are happy to hear our team knocked it out of the park!

February 05, 2023

Routine scheduled maintenance performed. Completed on time and at the projected forecast estimate of the cost More

by DANIEL.JEPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

DANIEL.JEPSON, thank you for the five stars! Until next time we meet, take care!

February 03, 2023

My automobile was stolen and I took it to Bradshaw to be repaired. After months of waiting for repairs to be effected they are unable to source parts to make the repairs. Ian able to drive the car but the O More

by Dougwhiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Nichols
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am sorry to hear about the concerns. You are welcome to contact me at 864-879-7111 ext 1301 Zack Moran

February 03, 2023

Car came back shiny and new. Great experience. Fast and easy. I’m glad I went to Bradshaw collision. More

by Jonufer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jonufer, thank you for this review! We hope to see you again soon!

February 02, 2023

Very good customer service. Very knowledgeable technicians. I felt very well treated and I will be back for sure. More

by mgarciber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

mgarciber, thank you for the five stars! Drive safely and take care!

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