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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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February 17, 2021

Was not very happy today about the amount of time that it took for the service. Was told 1.5 hours but it took over 2.5 hours. More

by Jandgracesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Feb 19, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for choosing us and letting us know about your experience with our dealership. If there is anything more we can do to make your next visit even better, we will do what we can to provide an even better experience for you. We appreciate the feedback.

February 16, 2021

Mechanic, Ryan, kept my car over 3 weeks, after being paid in full. He refused to return my calls. Very unprofessional. He wouldn’t communicate with me. My car looks terrible! More

by Bagwellt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Mar 10, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, we are sorry to hear that you did not have a good experience with us at Bradshaw Automotive. We would like to discuss this matter with you offline. Please reach out to our service manager Ken Harris directly at 864-303-7268 to discuss your matter in further detail and how we can reach an appropriate resolution.

February 16, 2021

Great customer service in the service department. Terry was very helpful and did exactly as I requested and made sure the problem was fixed right. I would recommend these guys to anybody. More

by Fletchersdiesel430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review and kind words about our staff. We look forward to working with you again!

February 15, 2021

From making my appointment to checking out, Bradshaw exceeded my expectations. The dealership was lovely, clean and bright. My service advisor, Shawn Crowell, was very thorough. More

by debmo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Feb 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

February 14, 2021

Chris Gray always provides on time and excellent service. Very friendly and competent. Service area personnel always do a great job in welcoming me and letting Chris know I have arrived. More

by Eauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for choosing us! We sincerely value your business and look forward to your next visit!

February 13, 2021

Have always appreciated the courteous professional guidance and the amenities available to make waiting for the service to be completed. Also appreciate the concern for providing a facility that atte More

by cyaplono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Hi, thanks for taking the time to leave a review.

February 13, 2021

If you buy a used car go to Justin!Great experience.I If you buy a used car go to Justin! Great experience. I would highly recommend To my family and friends if they are looking to buy a new or used v More

by Davisjo1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williams
Feb 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about our team. We look forward to working with you again in the future.

February 12, 2021

This dealership is great. Chris was awesome called me everyday to let me know the status of my vehicle. I will be back and only would use Bradshaw. Keep up the great work and customer service. Thank y More

by Amina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

This is what we love to hear! Thank you for taking the time to let us know how we're doing. If there is anything we can help with in the future, please don't hesitate to let us know!

February 12, 2021

Very thorough and very professional. We were asked questions about car problems and then advised how to get them repaired. We had constant contact with the service department. We are very pleased. More

by ECINSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to provide us with feedback from your recent visit. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2021

Bradshaw associate Howard Bush greeted me shortly after arrival for my scheduled oil change for my CTS. A short time after that, he said I was ready to go. I appreciate the quick service turn around and More

by leeguncho
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! Please keep us in mind if there is anything more that we can do for you in the future.

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