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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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April 10, 2021

Bought 2018 GMC Sierra. Needed trailer brake module moved from trade in. They said needed different equipment. They ordered wrong one. Then they decided module NG . None available from GM. I drove to an Rv More

by blusilnj
Recommend Dealer
No
Employees Worked With
Howard Bush
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry to hear your experience was not 5 stars. Please contact Ken Harris, service manager, at 864-303-7268 for us to discuss compensation for your inconvenience and changes in our process to minimize the chance of someone else having the same experience.

Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry you had this experience. Please contact Ken Harris, our service manager, at 864-303-7268 to be compensated for your inconvenience. I would also like to discuss this with you to get information and help me prevent this from happening again. Ken Harris

April 10, 2021

Bradshaw treated me exceptionally well and I would definitely recommend their service, really good people that does really good work they definitely deserve 5 stars More

by Jwingo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think her name was Becky the lady that took care of me was awesome sauce
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April 10, 2021

Everything went good. Am very happy with the job. Service dept. Did a very good job. Really liked the service person I dealer with.will come back More

by GRAY_MONKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!

April 10, 2021

My appointment was at 11:00, I arrived at 10:55 , I waited 10min and another representative signed me in, while I was assigned to Mr. Kitchen, and was turned over to him. He completed the service oil More

by PACIFICDRUMS4CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2021

I NEVER have an issue going in for service. The wait time is understandable, the staff is nice and professional, and I get my money’s worth More

by Ursula Hellams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ursula, thank you for taking the time to leave us this information about your recent visit. We are happy to know we can continually provide great experiences for you at our dealership.

April 08, 2021

Over the years I’ve been a satisfied customer, Bradshaw automotive is second to none, they’re friendly courteous very kind, Mr. Bradshaw has done a marvelous and masterful job in building a dealership tha More

by REVPICKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris
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Apr 08, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

I have not yet had any service on my Buick. I am not sure why I keep getting this survey both by email and text. More

by VICKICASEYPOOLE
Recommend Dealer
No
Employees Worked With
Haven't had any service completed
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Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

So sorry for your inconvenience. The reason you were sent this is we sent a free gift from our service department to introduce us. You emergency travel kit should arrive in a few days. We send all our new vehicle customers this gift. Hope to see you when your first service is due. Ken Harris 864.303-7268

April 07, 2021

My car is till not fixed. Bradshaw installed two head liners both bad work- they scratched my interior to pieces on the third row. Service engine lights coming on car is awful More

by CCAMPBELL11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Please contact Ken Harris, service manager, at 864-303-7268. I understand GM Fleet is reviewing the quality concerns and warranty repairs performed on your vehicle. We hope they will assist us to help you. We hope we can resolve these concerns and meet our 5 star goal.

April 07, 2021

Fast friendly service. No issues. A a a a aa a. A a. A a a a a a a a a a a a a More

by DEROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Abney, Shawn Crowell
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Apr 08, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bradshaw Automotive Group, Inc. and we hope to see you again.

April 07, 2021

Clay Suggs is the best! I came in without an appointment and he made sure to work me in. Got out quickly. Super happy with the service provided. More

by emon5693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Suggs
Report | Print
Apr 08, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

It is great to hear that we were able to quickly assist you. Please let us know how we can be of further assistance to you again in the future.

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