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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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April 19, 2021

Kayla, Tom, and Ernest took excellent care of us and made the whole buying process simple and efficient. Would recommend Bradshaw to anyone who is in the market for a new vehicle. More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bladock, Tom Leopard
Apr 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! ur next visit!

April 16, 2021

Shawn was able to work with GM for a warranty repair although my vehicle had just went beyond the bumper to bumper warranty. Very thankful!!! More

by jason.white3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Apr 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for the high star rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 16, 2021

Little chaotic but someone was always there to attend to me.service was quick and there was no pushy or negative up sales. Service writer knew how to handle people More

by sjensen1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Crowell
Apr 18, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

April 15, 2021

Very clean friendly dealership. Everyone seemed customer focused. Shawn Crowell was very considerate when speaking to my dad. He also did not try to take advantage of him being a senior. Thanks,Shawn!! More

by Kandyladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Apr 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Kandyladybug, thank you for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

I submitted this review back in March. Please stop requesting MULTIPLE reviews for the same visit. Would like to acknowledge Terry Kitchens for his efforts to share the steps being taken to rep More

by tmmartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review and feedback. We do appreciate the 5-star review! Thank you for choosing our dealership. Please let us know how we can be of assistance to you again in the future.

April 12, 2021

Check in was efficient. Repairs were completed within the estimated time for services ordered. Cost of service was consistent with estimate provided at check in. More

by Mrmercier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you again for taking the time to let us know how we did. Please keep us in mind if there is anything more that we can do for you in the future. We hope you have a great day!

Apr 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! We sincerely value your business and look forward to your next visit!

April 11, 2021

We carried our 3500HD for service because the check engine light was on. Stayed off 1 week. Is now on again. Wonder what they did? Didn’t fix it evidently? More

by Rick Wall
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback, We apologize for your experience. Please contact Ken Harris, service manager and allow us to work to help you resolve this light.

Apr 30, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for speaking to me today to discuss possible solutions to repair your vehicle. We will have our technician test and reinspect at no additional cost to you. Afterwards we will help offset the repair costs and make certain the outcome is completely acceptable to you and we earn 5 stars. Please contact Ken Harris, Service Manager at 864-303-7268 when its convenient to schedule.

April 11, 2021

Always great service at Bradshaw. Except your survey requires 25 words abs I really do not have time to type out repetitive words stating I am happy. More

by rmmmw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for choosing Bradshaw Automotive Group, Inc. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2021

One of the cleanest service shops I’ve ever been in. Professional and called when they said they would. Had me a loaner Tahoe ready for me which I was so ready to trade my vehicle in, loved it. Will be More

by WHITE7876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, we are glad we could help! We also appreciate the kind words. Please let us know how we can be of assistance to you again in the future.

April 10, 2021

The repairs were awesome. Thanks to Becky I received updates daily. Becky is the BEST customer service representative I have ever dealt with. Thanks again. More

by Cwoosl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Nicholson
Apr 12, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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