Fred Anderson Cadillac - Service Center

I was kept informed of my repair process and was offered my 45,000 mile checkup that I accepted. I would like this service entered into my My Chevrolet account. my 45,000 mile checkup that I accepted. I would like this service entered into my My Chevrolet account. More

Shawn in the service department handled all my needs. Very pationate about his job and I appreciated it. He let me know what was neede to repair my truck. Was not pushy. Very knowledgeable and kind. Very pationate about his job and I appreciated it. He let me know what was neede to repair my truck. Was not pushy. Very knowledgeable and kind. More

When I arrived, I was met by a friendly technician. Then he took the time to show me other things about my car. Good job! he took the time to show me other things about my car. Good job! More

This was the most pleasant service department I’ve ever experienced! It was inviting, and David Rocklein was super attentive and patient. Thank you, David! experienced! It was inviting, and David Rocklein was super attentive and patient. Thank you, David! More

Excellent service even when my appointment didn’t show up properly on the computer. Great communication during check-in and after work was completed. Thanks!!! properly on the computer. Great communication during check-in and after work was completed. Thanks!!! More

The service was fine, Chris Gray is outstanding and provides great customer service. I have issue with the expense of the service and believe the diagnostic charge should have been waived especially c provides great customer service. I have issue with the expense of the service and believe the diagnostic charge should have been waived especially concerning the leak was obvious, I was getting the work done at the dealership, I bring my cars here for all mechanical service, and the job was easy. More

Great Tex’s. Service contact manages you from the time Great Tex’s. Service contact manages you from the time you call for service, when you arrive, while you wait or assists with courtesy car. Right t Great Tex’s. Service contact manages you from the time you call for service, when you arrive, while you wait or assists with courtesy car. Right thru check out. Service Manage has great group. I have come to Bradshaw‘a for over 20 years. More

Tks for making our day. Shawn said he took care of the problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. More

There was a lot of confusion having to do with my repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set m repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set me up for a loaner vehicle. I had to cancel this appointment due to life happening. Set another appointment and when got there the person was on vacation who knew my issues and we had already worked everything out. But I had a new customer care rep for service and apparently there were no notes left in the system and this brought up a lot of confusion and I was told I had no warranty left . After short conversation of telling them to give me my keys and I would go elsewhere the manager or team leader stepped in to help. Afterwards everything eventually worked out and my truck was repaired under my warranty. So I’m giving 4 stars for the hassle of the experience. The repair was awesome and did the trick. More