Fred Anderson Cadillac - Service Center

Very kind and helpful service guy. I am a recent widow and I chose your service because of your reputation, not knowing what to do on my own. My car had to stay there longer than I had anticipated but t and I chose your service because of your reputation, not knowing what to do on my own. My car had to stay there longer than I had anticipated but that was fine in order to get the problems your service department found and corrected. Thank you for assusting me. More

Always helpful and professional and always on time great group of service people. Responsive to questions with quick and accurate answers. Highly recommended for great service group of service people. Responsive to questions with quick and accurate answers. Highly recommended for great service More

First time visit to your service center. Very impressed with your facility AND your service. Chris Gray was very patient and thorough. I will soon return to follow up with additional suggested repairs. with your facility AND your service. Chris Gray was very patient and thorough. I will soon return to follow up with additional suggested repairs. More

I felt the service was good but the appointment setup service online should be a little more connected with the guys in the dealership. It set me up with a 4:30pm appointment time but said something abou service online should be a little more connected with the guys in the dealership. It set me up with a 4:30pm appointment time but said something about needing to leave my car with them. More

Bradshaw Collision was great in fixing my car and Mike Sweeney was also great in keeping me informed. Overall my looks and drive good. Thanks Sweeney was also great in keeping me informed. Overall my looks and drive good. Thanks More

The service department is terrible, every vehicle I take in for service always be returned with them causing other mechanical problems that it did not have in for service always be returned with them causing other mechanical problems that it did not have More

Easy to get timely service for my Equinox. Staff is knowledgeable and keeping me informed of needed or/recommended inspections and servicing. I usually wait while work is being performed and like the knowledgeable and keeping me informed of needed or/recommended inspections and servicing. I usually wait while work is being performed and like the fact that it's done quickly. Waiting area is large enough that customers are easily able to allow distancing. More

I have bought cars from Bradshaws since 1987. I have faith in their dealership. They have always tried to satisfy me with their service. I am pleased. faith in their dealership. They have always tried to satisfy me with their service. I am pleased. More

They went beyond what they had to do. They either called or text everyday to keep me informed on the progress of my vehicle. Thanks Ken and Howard or text everyday to keep me informed on the progress of my vehicle. Thanks Ken and Howard More

Left the dealership after getting my oil changed and then a warning light came on saying my oil pressure was low. I called the dealership and was instructed to come back. As I was driving there my car made t a warning light came on saying my oil pressure was low. I called the dealership and was instructed to come back. As I was driving there my car made terrible noises and then shut off. All the oil came out of my car. I called the dealership and it took over an hour for them to get a shuttle to me and tow my car. I did receive a rental, but this happened on Friday and is now Tuesday and nothing is resolved. I called the dealership yesterday (Monday) and was told I would get a call today from Ken, yet I haven’t heard back and they close in a couple hours. I have let my lawyer know the situation and I am ready to move forward with a law suit if this doesn’t get taken care. I understand mistakes happen, but this is the worst service I’ve received when trying to resolve the issue. More