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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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August 13, 2021

Great service team!!!! Oooo[[[ooo[[oo[[[oooooo[[[[oooo[o[o[o[o[o[o[o[o>i>i[o[o[i>o[o[i>o[ More

by DAVID.RAMIREZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Cynthia Bailey, Shawn Crowell
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us, David! We hope to see you in the future for any car needs you may have!

August 12, 2021

Car has been in the body shop going on 10 weeks, job STILL not completed. No updates have been forthcoming unless I have called or stopped by. Stopped by 08/12/21 and only one issue had been resolved si More

by Wcarteeteam509
Recommend Dealer
No
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Wcarteeteam509 responded

I signed up for update texts, called and left message for advisor to return my call to no avail. I keep getting texts about a reveiw, so here it is.

Sep 01, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry we have not met our goals of exceeding your expiations by providing a great experience. We will be calling today to discuss options to speed up the collision repairs.

August 12, 2021

I brought Russell (my car) here for repairs after my wreck. Unfortunately he didn’t make it. Everyone was super nice and gave me plenty of time to collect my belongings and say goodbye. More

by Yalanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
Aug 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback! We are sorry to hear about your car wreck. We hope to see you in the future for any car needs you may have! Thanks again.

August 12, 2021

Had to service car twice since “appt setters” set up appt and don’t know what is required. 5 days later recvd email that also due for alignment! More

by MWILLIS761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Aug 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback! We hope to see you in the future for any car needs you may have!

August 11, 2021

Customer service representative was very good and helpful. Service dept / equipment destroyed the tire while plugging a slow leak. Caused a 2 hour wait to get a smother tire from Greenville. The de More

by Jbridgessr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Crowell
Aug 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We apologize for your experience and inconvenience. We are happy we replaced your tire at no charge to you and the unsafe tire was not reinstalled on your vehicle. We attempted to repair the tire to the tire manufacturers standards and could not. Our technician is well experienced and we feel the repair failed because of a mechanical failure of his equipment. The equipment has been inspected and updated. Please call Ken Harris at 864-303-7268 to discuss this further. Again, we are very sorry for your experience and the delay caused.

August 11, 2021

Terry kitchens is always helpful and accommodating the dealership was clean and well done the staff is always friendly and great to work with I will return More

by CATER.GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Leopard
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are happy to hear that Terry helped in giving you a great experience! We look forward to seeing you in the future!

August 11, 2021

Bradshaw is fantastic! Chris Gray was great he helped me quickly my issue resolved. He also made sure I had a rental vehicle so I could get back to work I highly recommend this dealership over other GMC dea More

by jsmitty197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback! We are happy to hear that you had a great experience with us! We look forward to seeing you in the future!

August 10, 2021

Everyone was nice and very professional was very detailed didn’t have to wait long to get service was in and out and I like that More

by SMOOTHBEE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Layton
Aug 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are happy to hear that you had a great experience with us! We hope to see you in the future!

August 08, 2021

Great experience!! Nice group of representatives. I would recommend anyone to go to Bradshaw and buy a vehicle and I highly recommend the service department More

by Spp1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
Aug 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We appreciate your business and look forward to seeing you in the future!

August 08, 2021

Very professional, kind, and courteous. Always attentive to my needs. Appointments are usually on time. Great shuttle service! Very knowledgeable about GM services. Kind and helpful. More

by djkruzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Cynthia Bailey
Aug 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback and kind words! We appreciate your business and look forward to seeing you in the future!

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