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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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August 18, 2021

I bought my vehicle there and everyone I came in contact with treated me as if I was the only customer .Explaining what I needed and the cost involved. Execellent service. More

by JHALL1923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See paperwork there
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group. We look forward to seeing you in the future!

August 17, 2021

Has been my favorite place because you can get an appointment quick. However my last oil change was $80..... Way too much..... I'm going back to changing my own oil... More

by jefftesting123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry you were disappointed. We use the premium synthetic oil and a GM filter when your vehicle is serviced. GM requires the synthetic and the price of the materials are reduced by the dealership to be competitive but use the best GM certified oil and GM filter. We also rotate the tires and provide you with a report of the condition of your vehicle to. Please contact our service manager, Ken Harris at 864-303-7268, to discuss this. It is very important we get customers' feedback to help us serve you better.

August 17, 2021

Friendly easy to talk with and they listen to you. Every one that I talked with was responsive to my needs and very helpful good team More

by RJM2156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim layton, Don Abney, Ken Harris
Aug 18, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group! We look forward to working with you again!

August 16, 2021

Howard Bush was able to diagnose and fix my car on a Saturday in less than an hour or so... extremely satisfied with the service! More

by BBENFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group! We look forward to seeing you in the future! Thanks again!

August 16, 2021

Great attitudes and accommodating. Communication was poor. I did not receive a single phone call on the progress of the work and was told 2 times it would be done ‘today’ and it wasn’t with no call. Had More

by DBS554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember name. Very nice guy in collision with glasses and a goate.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review. We appreciate your comments on how we can improve your experience. Please let us know if there is anything else we can do.

August 16, 2021

The dealership was clean and modern. Very impressive facility. They arranged a clean rental vehicle for me. The I inspected the entire truck and provided a report. More

by David.l.pressley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback, David! We appreciate the kind words and look forward to seeing you for any future car needs you may have!

August 15, 2021

Service was vey good. Got me right in and installed the part and ordered one other that we missed the first time. I believe Tim was the service advisor that I worked with. More

by DWETHERFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your experience with us! We appreciate your feedback and look forward to seeing you in the future!

August 14, 2021

Was very impressed with Clay. He explained everything well. James brought me home because they said to plan all day. Clay called at 10:30 and car was ready. James was very friendly and was a safe driver. More

by Laneysd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Clayton Suggs
Aug 18, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2021

Great service team!!!! Oooo[[[ooo[[oo[[[oooooo[[[[oooo[o[o[o[o[o[o[o[o>i>i[o[o[i>o[o[i>o[ More

by DAVID.RAMIREZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Cynthia Bailey, Shawn Crowell
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us, David! We hope to see you in the future for any car needs you may have!

August 12, 2021

Car has been in the body shop going on 10 weeks, job STILL not completed. No updates have been forthcoming unless I have called or stopped by. Stopped by 08/12/21 and only one issue had been resolved si More

by Wcarteeteam509
Recommend Dealer
No
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Wcarteeteam509 responded

I signed up for update texts, called and left message for advisor to return my call to no avail. I keep getting texts about a reveiw, so here it is.

Sep 01, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry we have not met our goals of exceeding your expiations by providing a great experience. We will be calling today to discuss options to speed up the collision repairs.

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