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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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March 02, 2023

My service advisor Easton Howard stayed in touch about the process woth my vehicle and explained everything to my understanding, only complain is I want my heated steering wheel, will not be much use for More

by randy_gina64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for this awesome feedback! We hope you have a great day!

March 01, 2023

Fred Anderson Chevrolet did a great job on my repairs. Great customer service and kept in touch with progress updates. Work was done fast and everything was done correctly the first time. Would highly rec More

by wjcopeland777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
Mar 01, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

wjcopeland777, we appreciate this awesome review! Drive safely and take care!

March 01, 2023

Service department lacks communication skills and keeping your customers informed as to the status of there vehicle They also do not return calls I will also think twice about bring my vehicle there for More

by JEDUDAS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

JEDUDAS51, thank you for bringing this to our attention. This is not the kind of service we are known for and we would like to speak with you as soon as possible. When you have a moment, please reach out to Zack Moran at (864) 743-0913.

Mar 06, 2023 -

JEDUDAS51 responded

Service manager responded very quickly And addressed my concerns I was happy with his response Thank You

March 01, 2023

I was pleased with the results of the service I requested. However, the car was very dirty when I picked it up. After approximately $2600 worth of service, I would expect at least to have the car w More

by Ljrtiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ljrtiger - thank you for calling this out to us. We would like the opportunity to make things right. At your convenience, please reach out to Zack Moran at (864) 743-0913. We hope to hear from you soon.

March 01, 2023

Chris Gray and the entire team did a terrific job getting the work done on time. More

by tmalvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2023

Everyone was friendly and the service they provided was good and definitely would recommend to other people. More

by KELLIESCRUGGS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2023

I was greeted upon arrival and the job was completed in a timely fashion fashion More

by eichelberger2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

eichelberger2016, thank you for the five stars! Until next time we meet, take care!

February 27, 2023

They are very friendly and accommodating. I travel to Ohio once a month and they get me in when I need them to . More

by Dhollon62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Dhollon62, thank you for this awesome feedback! We hope you have a great day!

February 26, 2023

The service department was very efficient and pleasant to work with.. I must say very accommodating while my car was in service. More

by raadgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Clayton Suggs
Feb 26, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

raadgirl1, reviews like this give us motivation and help us ensure we provide the high-quality care expected here! Take care!

February 26, 2023

Ashley was very helpful and very knowledgeable about her job excellent service and very quick More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 26, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jim, thank you for your five-star review!

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