Fred Anderson Cadillac - Service Center

I brought my 2019 Chevy Malibu in for warranty service. The problems were a interlock problem the shift lever where a shift to park wasn't recognized and the electrical system didn't shutdown which could l The problems were a interlock problem the shift lever where a shift to park wasn't recognized and the electrical system didn't shutdown which could lead to dead battery. The other problem is raspy sound quality on the radio. Howard Busch the service advisor advised that they couldn't look at it for 49-72 hrs when I dropped the car off. I was not pleased to here this since it took a month to get an appointment. Howard called later that the shift problem was on a service bulletin and parts were available to fix it. the radio problem was solved by the tech by adjusting the treble. I picked up the car drove off and found that the radio hadn't been solved, When I shutdown the car it appeared that the gearshift problem had been solved. I got the warning message to check the rear seat. Subsequently when I shutdown the car no warning messages come up. So the shift lever has become unfixed. I left a message with Howard Busch advising of the problems and haven't heard back. More

The service is high quality and fast! Always a great experience whether getting an oil change or something more complex. experience whether getting an oil change or something more complex. More

I’ve had three bad experiences so far and you need to be able to trust a service center. They have given me plenty of reason not to trust them able to trust a service center. They have given me plenty of reason not to trust them More

It ok for not having an appointment that day it took about 21/2 hours. about 21/2 hours. More

My experience couldn’t have been better. I was in and out in less than an hour. Everyone was efficient and pleasant. in less than an hour. Everyone was efficient and pleasant. More

Top notch service by the dealership and its service tech (Shawn Crowell). Chevrolet manufacturing needs to make sure that their Corvette Z06 wheels (rims) have the structural quality befitting supercar per (Shawn Crowell). Chevrolet manufacturing needs to make sure that their Corvette Z06 wheels (rims) have the structural quality befitting supercar performance. I have not driven the car hard nor have I hit anything that would crack a wheel, especially on the inside of the wheel. More

Courteous, professional, considering of your time and knowledgeable about your car. Clean and comfortable environment. knowledgeable about your car. Clean and comfortable environment. More

Everyone is professional from write up and explaining the service repair process and cashier's at checkout. Easy to do business with. service repair process and cashier's at checkout. Easy to do business with. More

Always a pleasant experience at this dealership. We drive around 65 miles for oil changes. around 65 miles for oil changes. More

Brandon dose a great job as a service representative! You have to have someone you trust with your truck, have to have someone you trust with your truck, More