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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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October 13, 2021

Howard is always super friendly, courteous, informative and assisting to be prompt and helpful! Thank you! More

by Dan.gaines84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are happy to hear about your experience as Howard is a great asset to our team! He will be happy to hear your compliments! We look forward to seeing you next time!

October 12, 2021

Great service! Ready when they said it would be. Friendly and helpful staff. Easy to get an appointment. More

by ELEAPARD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate it! Thank you for sharing your feedback and compliments. We look forward to seeing you next time!

October 12, 2021

Work done on time. Coupon was honored. Service Rep went out of his way to get a salesman to answer questions. More

by Bobandgeneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in sales 5 stars. , Brandon Lee
Oct 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review! That is what we strive for! We hope to see you in the future for any car needs you may have!

October 11, 2021

Shawn Crowell is a wonderful service representative for your company. I am hard of hearing. Shawn was patient and made sure that I understood all the work that they would be doing on my car. I really appre More

by NIPNTUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Oct 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for the review! We are happy to hear about the experience you had! Shawn is a great asset to our team! We look forward to seeing you in the future!

October 11, 2021

Shawn did a great job keeping me informed of any changes and time scedule of completion. More

by mkrenzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Oct 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are happy to hear that! Shawn is a great asset to our team and will be happy to hear the compliments! See you next time!

October 10, 2021

I have been going to Bradshaw Automotive for my SUVs needs for years. They never disappoint. Professional, knowledgeable, friendly, clean, and good service. More

by nicols0611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your continued loyalty! We appreciate the feedback and kind words and look forward to seeing you next time!

October 09, 2021

I was told that the diagnosis fee was $100. On my bill was a fee of $290. I did not receive any explanation even though I asked twice. It was 1755 when I arrived to pick up my vehicle & I know everyone w More

by stokesjsiii
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Easton Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am very sorry the charges were not completely explained. Please contact me, Ken Harris, at 864-303-7268. I w2ill research the repair and we can discuss your experience. Thank you for letting me know, Ken

October 09, 2021

Satisfactory provided my service. Appears to have solved the transmission problems as it now shifts smoothly. More

by jaybucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Oct 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction!

October 09, 2021

Mike was the progressive rep on site and was terrible on communication with me. My car was there for 3 weeks and it was originally estimated 3-5 days. Only the last two days it was there did he call me, oth More

by Nickwells09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Oct 25, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry your experience was below our goal of 5 stars. Sometimes we have delays receiving parts to complete repairs that would normally take only a few days. We are required to comply with insurance company policies on the choice of parts to complete the repairs. That being said, the lack of communication is certainly an opportunity for us to improve. Please contact our shop manager, Ralph, at 864-879-3536 to discuss how we can improve your experience at Bradshaw.

Oct 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback. We are sorry to hear about your experience. If there is anything else we can do for you, please don't hesitate to reach out!

October 09, 2021

Bradshaw continues to be the best automotive service department that I’ve ever dealt with. My GMC Suburban had an undetermined problem with the engine. The Bradshaw staff worked with me to diagnose and More

by NEAL.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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