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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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March 10, 2023

My service consultant, Easton Howard got me in and out very quickly and had the work completed for listing original quote. More

by STEAGUE000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Steague000, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2023

I used the body shop to have trim piece reinstalled on my XT5 vehicle. The service was fast, efficient and friendly. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike E. Body Shop
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Mar 12, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Bruce, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2023

Service good. Didn’t provide backup paperwork on alignment and multipoint inspection Overall very pleased More

by rsetzer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam McCracken
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Mar 10, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with Fred Anderson Cadillac! Until the next time we meet, take care!

March 08, 2023

Service was ready and on time for my car. Store was clean and representatives were courteous and attentive. I was very happy with my visit. I will be back. Thank you. More

by Kvoss8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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Mar 10, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Kvoss8, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We hope you have a great day!

March 07, 2023

Responsive to my needs! Excellent service, my car is running great now! Will use from now on! More

by isaiahfortyoneten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Isaiahfortyoneten, your satisfaction is our top priority here at Fred Anderson Cadillac. We hope you have a great day!

March 07, 2023

Costumer service very nice , we Ben a costumer for more than 10 yrs , and many years to come. More

by Lunamagica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
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Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Lunamagica, thank you for rating Fred Anderson Cadillac so highly! We hope you have a great day!

March 07, 2023

Price estimate didn’t equal price charged…not good. Nice service tech but poor communication. More

by mark_s_foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Suggs
Report | Print
Mar 07, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon. I am so sorry to hear about the recent concerns. We strive for five star service with every customer and clearly let you down. I would like to speak with you more about this when you have time. My direct number is 864-879-7111 1309 David Rocklein

Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for speaking with me yesterday Mr. Foster. We look forward to seeing you in the future at Fred Anderson GM. Please let me know if you need anything moving forward. Zack Moran

Mar 09, 2023 -

mark_s_foster responded

I appreciate you reaching out Zach! Good to understand where my misunderstanding occurred. As you have mentioned, I purchased my first suburban (and other vehicles) from you back in 2009 and I have always valued the way you guys work! And still value it. When specific instances I have risen where I had to use other folks (distance or whatever), it generally makes me value our relationship even more! Thanks and will see you soon.

March 06, 2023

Dealership was great my only problem was with the Chevrolet app and the appointment process. More

by STEVENKELLY925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Duncan
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Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon. Thank you for the recent feedback. I will reach out to GM to see if there may be a problem with the app. We strive for five star service with every customer from start to finish and did not achieve that this time. In the future our direct number is 864-879-7111 if you would like to make a appointment that way. Thank you again for letting us know and we hope to see you again. Zack Moran

March 06, 2023

Easton did a great job helping me through the process and getting everything line out for me in an efficient and timely manner. More

by dpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Dpruitt, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We hope you have a great day!

March 06, 2023

These guys do a great job . They are attention to detail. Offer a guarantee on their work as well . More

by Janes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Janes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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