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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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December 13, 2021

Does a good job in the service department and listening to the concerns of the customer. More

by JOEDOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to leave us this great feedback! It is of the utmost importance to us that we always listen to the needs of our customers! We appreciate you and look forward to serving you again in the future.

December 12, 2021

Probably not our fault, but saying my car would be done and ready for pickup the next day. Then getting a phone call at 5:30 the next evening and saying it was done could pick it up the next day. The servi More

by MONROES2999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry your vehicle was not completed earlier in the day which would allow you to pick it up. We would like to know more information about your experience. Please contact me, Ken Harris at 864-303-7268. I would certainly like to offer you additional service for your inconvenience. Ken Harris Service Manager

December 11, 2021

On time. Great service staff friendly and helpful . My only complaint is went for a oil change come out with over 200.00 cost. More

by BKINLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are happy to hear that you found our staff to be friendly and helpful! If you would like to discuss the cost of the service, please feel free to reach out to our service manager, Ken Harris, at 864-303-7268. We hope to see you again in the future!

December 11, 2021

Very professional. Great service. Kind. friendly. Good communication. Clean and organized. Easy to speak with about car concerns More

by ranessafernander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback! We are happy to learn about your experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group, and we hope to see you again soon!

December 11, 2021

Worse service possible. Auto emails and texts annoying when I already shared feedback by email. Will never do business with you again. Ken Harris should be fired. I sent an email directly to him and he ne More

by BSPONAUGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Harris is unprofessional
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am certainly sorry to hear of your experience and will help any way I can to get your confidence back. We did have some coordination opportunities to resolve about getting a tire for your vehicles that caused you inconvenience and I hope you will accept our apology. Please contact me at 864-303-7268 to discuss this further. Ken Harris Service Manager

December 11, 2021

Enjoy every agent I've met there. So kind and patient. Very profesdional.. Will always bring my car back for servicing. More

by MARYGOBLE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate that! We are glad you find our staff kind, patient, and professional! Those are qualities we strive to provide for our customers! We look forward to seeing you during your next visit!

December 10, 2021

Just a little disappointed in deals hip not wanting to cover the total cost to have the rims refinished on the Cadillac I bought. More

by Stackw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Leopard
Dec 14, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We are sorry to hear that you were disappointed in your experience. We would like to further discuss the situation with you. Please contact our service manager, Ken Harris, at 864-303-7268.

December 10, 2021

The Bradshaw Auto Group has the best service department in the Upstate. I am dealing with some medical issues and they have stepped up and provided assistance in keeping my car running in top condition. Ma More

by Denverdude7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate the feedback and kind words! Thank you for choosing Bradshaw Automotive Group! If there is anything else we can do for you, please let us know! We hope to see you again in the future for any automotive needs you may have! Have a great day!

December 10, 2021

Got us in and out in a timely manner was very communicative, Will use again More

by MPRICE0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Dec 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are glad to learn that you had a positive experience with us! If there is anything else we can do for you, please let us know! We look forward to seeing you again in the future!

December 09, 2021

Customer service was out of this worldFrom arrival to Customer service was out of this world From arrival to departure. Billy was very professional and nice. More

by mischelle32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 10, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you so much for the feedback and kind words! We are happy to learn about your experience with our customer service! Bill is a great asset to our team and we appreciate you recognizing that! If there is anything else we can do for you, please let us know! We hope to see you again in the future!

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