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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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December 17, 2021

Service experience was excellent. Knowledgeable staff, friendly and efficient. Entire process was easy and drama free. More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us!

December 16, 2021

Great place to buy a car. They are easy to work with and get you out of there fast. More

by tdspencer19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback and kind words! We are happy to hear about your positive experience with us! Come back and see us for any future automotive needs you may have!

December 16, 2021

Nice clean place that is easy to get into and out. Very nice waiting room. I More

by EDWRIGHT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Dec 19, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback and kind words! We are happy to hear about your experience. If there is anything else we can do for you, please let us know! Have a great day!

December 16, 2021

They got my car back to me in the time frame they originally estimated. I was veru pleased with the repairs. Thanks everyone! More

by calliebeatrice27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Cynthia Bailey, Shawn Crowell, Brandon Lee
Dec 19, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate the feedback! Thank you for choosing Bradshaw Automotive Group for your repair needs! We hope to see you again in the future for any automotive needs you may have!

December 15, 2021

Ken Harris and Howard Bush were very helpful and courteous with resolving my issue. I greatly appreciate their efforts. More

by BURTON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris
Dec 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback! We are happy to hear that you found our staff helpful and courteous. Those are qualities we strive to provide for our customers. Thank you for choosing Bradshaw Automotive Group and we hope to see you again for any future needs!

December 15, 2021

It's awful that I got charged $90, when you folks advertised a $55 promotion More

by PHILLTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We are sorry to hear about the experience you had. We would like the opportunity to make it up to you and earn your trust back. To further discuss the situation, please contact our service manager, Ken Harris, at 864-303-7268. We look forward to hearing from you.

Dec 17, 2021 -

PHILLTH responded

Don't know what else you need from me, its seems pretty self explanatory

Dec 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I would like to discuss your experience and the service cost. If we advertise a special price we want our customers to have the special price. If we made and error we would like to correct it. Ken Harris

December 15, 2021

Great experience. I had a pricey issue that had to be fixed and the team of Shawn and Zack worked wonders to get my problems resolved in a timely manner with the best price possible. More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Crowell
Dec 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so glad to hear that, Jim! Thank you for choosing Bradshaw Automotive Group and for highlighting some of our staff who helped provide you with a great experience! Come back and see us for any future automotive needs you may have!

December 15, 2021

Friendly service associate ready handle my needs. He arranged special warranty service and arranged for complimentary rental car. More

by jklopfenstein
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Dec 16, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We are happy to learn that you had a positive experience with us! Thank you for choosing Bradshaw Automotive Group for your automotive needs! We hope to see you again in the future!

December 14, 2021

Service is great the technician are kind and friendly they let you know what’s going on with your vehicle and make sure that you understand well More

by KINGYAMIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell
Dec 15, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback and kind words! Those are qualities that we strive to provide for our customers! If there is anything else we can do for you, please let us know! Have a great day!

December 13, 2021

I took my truck in for the transmission. Transmission was replaced ($5,700). I am satisfied with the new transmission so far, what I wasn’t satisfied was customer care! After having my truck repaired, and ha More

by Youngdey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us. We are sorry to hear that you were not satisfied with the customer care during your visit. We would like to make it up to you. Please contact our service manager, Ken Harris at 864-303-7268 to further discuss the situation. Thank you.

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